Community Hospital Anderson

Community Hospital Anderson

1515 N. Madison Ave.
Anderson, IN 46011

HOURS

Open 24/7

In May 1962, Community Hospital of Anderson and Madison County opened for patient care, thanks to the efforts of the community. The mission of Community Hospital Anderson is to serve the medical, health and human service needs of the people in Anderson, Madison County and contiguous counties with compassion, dignity, respect and excellence. Service, although focused on injury, illness and disease will also embrace prevention, education and alternative systems of healthcare delivery.

At Community Anderson

Community Hospital Anderson offers state-of-the-art services to exceed the needs of our patients. From basic medical services such as the Emergency Department and our New Generations Birth Place, to the support of our breast health specialist and Diabetes Care Center educators, we add that special touch to anticipate your needs before you ask. Our staff makes every effort to provide an effective and efficient healthcare experience.

MyRecord

MyRecord is Community Hospital Anderson's online patient portal that allows you to access your health information online. In one place, you can update your personal information and check your visit history, account balances and scheduled appointments.

Log In to MyRecord

 

Visitor Info

Parking

Free visitor parking is located east and south of the hospital.

Free valet parking is available at the main entrance Monday through Friday, from 8 a.m. to 4 p.m. Tips are not required or accepted.

ATM

The ATM is located in the vending area, just inside Café 1515, in the hospital's lower level.

Smoking

Community Hospital Anderson and its entire campus, including all buildings, offices, parking lots and other areas are tobacco-free environments.

Wifi

Community Anderson offers free wireless Internet service for patients and family members.

Phone Numbers
Operator
Patient Representative
Emergency Department
Safety

Questions or Concerns?

At Community Hospital Anderson, we strive to provide excellent quality and compassionate care to all of our customers.

If you have suggestions or questions or concerns about your hospital visit, a patient representative is available at 765-298-5169 Monday - Friday from 8 a.m. to 4:30 p.m. The patient representative can also provide information about advance medical directives.

nursing administrative representative is available 24 hours a day, 7 days a week by contacting the hospital switchboard at 765-298-4242.

For safety concerns, please call 765-298-5699.

Food and Beverage

Café 15fifteen

Café 15fifteen is located in the lower level of Community Hospital Anderson. It can be accessed from the elevators off of the main entrance. Café 15fifteen serves breakfast, lunch, dinner and late night meals. There is also an Action Station that provides self-served hot food every day. The café offers a variety of hot and cold food options, including pizza, sandwiches, salad bar, fountain drinks and assorted to-go items such as bottled drinks, fruit cups, salads, frozen yogurt, desserts and snacks.

On the Go Espresso

The coffee cart is located in the outpatient lobby, offering a variety of coffees, teas and other drinks.

Vending machines

Vending machines are available 24 hours a day and are located in our Emergency Department lobby and Café 15fifteen entrance.

Café 15fifteen
Café 15fifteen
Breakfast, Lunch and Dinner

Breakfast: 6:30 – 9 a.m.
Lunch: 11 a.m. – 1:20 p.m.
Afternoon: 2:30 – 4 p.m. (cold foods, salad bar)
Dinner: 4 – 7 p.m.

On The Go Espresso
On The Go Espresso
Coffee Shop

Hours: Monday - Friday, 7 a.m. to 2:30 p.m.
Delivery Hours: Monday - Friday, 9 a.m. to 1 p.m.
Phone: 765-298-JAVA

Shopping

Gift Shop

The gift shop is located just inside the hospital's main entrance.

The Comfort Shoppe

The Comfort Shoppe is a breast cancer specialty store. Founded and operated by a breast cancer survivor, the store specializes in bras and breast forms, and also carries unique gift items-mostly in pink! All are welcome. Stop in and browse the relaxing and comforting environment.

Pay My Bill

There are several ways to pay Community Hospital Anderson bills: online, by phone or by mail. To pay by phone, call 765-298-3300. To pay online, click the button below to view options.

Pay Bill Online

Financial Information

Financial Assistance

Community Hospital Anderson is committed to offering financial assistance to people who have health care needs and are not able to pay for care. You may be able to get financial assistance if you do not have health insurance or the portion of your bill not covered by insurance is more than you can afford to pay.

Financial assistance is generally determined by a sliding scale of total household income based on the Federal Poverty Level (FPL). If you and/or the responsible party’s family income combined is at or below 200% of the federal poverty guidelines, you may have no financial responsibility for the care given by Community Anderson.

You can find more detailed information below on how to apply for financial assistance or you may call us at 765-298-3300 and ask to speak to someone who can help you apply. We are also available in person at the cashier office in the lower level of the 1601 Building.

Bill Pay Options

Financial Policies

Insurance Enrollment

At Community Hospital Anderson, we have several state licensed navigators available to assist you in enrolling in health insurance. We can answer questions about Medicaid, the Healthy Indiana Plan (HIP) and purchasing insurance on the marketplace. Having health insurance is not only the law, but it allows you to get the health care you need.

The state of Indiana offers a health insurance program for uninsured adult Hoosiers called HIP (Healthy Indiana Plan). The program is sponsored by the state and only requires minimal monthly contributions from the participant. There are other state programs available for children and pregnant women.

If you are worried about paying your hospital bills or if you do not have health insurance, we may be able to help. Please talk to one of our financial counselors about payment options or to see if you qualify for financial assistance with your hospital bill by calling Customer Service at 765-298-3300 or our toll free number at 866-298-3300. We are available Monday through Thursday, 9 a.m. to 7 p.m. and Friday, 9 a.m. to 3 p.m. We are also available in person at the Cashier’s Office (in the lower level of the 1601 building) Monday through Friday, 7 a.m. to 5 p.m.

Healthcare Insurance Marketplace

The federal government offers those without health insurance several options through the Health Insurance Marketplace. The Marketplace can provide coverage for you and your family. To get enrollment assistance at Anderson, call 765-298-3300. 

Learn More

Medicare Patients

If you are over the age of 65, you qualify for health insurance through the government's Medicare program. At Community Hospital Anderson, we understand that Medicare can be confusing for patients and families. We refer patients to the State Health Insurance Assistance Program (SHIP), which provides free guidance for patients about Medicare and other insurance programs for seniors. SHIP representatives are available every Monday, from 9 a.m. to noon at Community Anderson's Education Center, 1923 N. Madison Avenue. For more information, or to schedule an appointment, please call 765-298-2536 or visit www.shiptalk.org.

Support Groups

Alcoholics Anonymous

This is an anonymous support group for alcoholics. For questions, contact Alcoholics Anonymous at 765-644-3212.

Day/Time: Every Friday from 6 to 8 p.m.; Every Sunday from 4:30 to 5:30 p.m.
Cost: There is no fee, however, donations are accepted for coffee and supplies.
Location: Education Center, 1923 N. Madison Ave, Anderson, IN 46011

ALS (Lou Gehrig's Disease) Support Group

This group is for individuals and their families who have been touched by this debilitating neurological disease. Call 765-298-2534 for more information.

Day/Time: First Monday of every month at 12 noon
Location: Holy Trinity Lutheran Church, 900 W. White River Blvd, Muncie, IN 47303

Alzheimer's Disease Support Group

This group is designed for caregivers and loved ones of those affected by Alzheimer's disease. Speakers are provided at the 2 p.m. session. Respite care available at the 2 p.m session only; please call in advance to register. For more information, contact Lori Keith at lori.keith@eCommunity.com or 765-298-2533.

Day/Time: Second Thursday of every month from 9 to 11 a.m. and 2 to 4 p.m.
Location: Education Center, 1923 N. Madison Ave, Anderson, IN 46011

Breastfeeding Support Group

This is a place for new mothers to share encouragement, concerns and experiences with one another, under the guidance of Community Anderson's lactation consultants. Baby scales and measuring tape are available to monitor your baby's growth. Call 765-298-5424 for more information. More about breastfeeding support >>

Day/Time: Mondays from 4:30 to 7:30 p.m. and Fridays from 10:30 a.m. to 12 noon
Location: Education Center, 1923 N. Madison Ave, Anderson, IN 46011

Diabetes Support Group

This group is intended for diabetics and their families and friends to gain resources and support about the condition. Call 765-298-5365 for more information.

Day/Time: First Monday of every month (excluding holidays) from 5:30 to 6:30 p.m.
Location: Lower level of 1601 Building on the Community Hospital Anderson campus, 1515 N. Madison Ave, Anderson, IN 46011

Open Arms

This is a support group for mothers and families who have experienced a miscarriage or infant loss. Support groups are ongoing. Stop by any time! There is no registration required. For more information, contact Ruthie Smith at 765-298-5425 or email Ruthie. More about Open Arms >>

Day/Time: Second Thursday of each month at 6 p.m. 
Location: Education Center, 1923 N. Madison Ave, Anderson, IN 46011 

Parkinson's Disease/Stroke Support Group

This group provides information and support for individuals and their families who have been affected by either of these two neurological conditions. Call 765-298-4179 for more information.

Day/Time: First Wednesday of every month from 12 to 1 p.m.
Location: Rock Steady Boxing, 182 W. 300 N (Hartman Rd.), Anderson, IN 46011 

Volunteering

Our Mission Statement

Community Hospital Anderson volunteers are one of our most valued resources. Volunteering at Community provides personal fulfillment and a deeper connection to your community. Additionally, our volunteers act as ambassadors for our hospital, helping to create and promote understanding of the hospital and its services in our community.

We are always seeking dedicated and enthusiastic individuals to join our team. Our volunteers include students, homemakers and professionals, both currently employed or retired. Many volunteers serve at our Guest Services Desk, gift shop, surgery, Emergency Department, radiology, physical therapy, and in-patient floors. We strive to find a volunteer opportunity that fits your interests and schedule. We want to help you get the most out of your time with us by creating a positive, welcoming environment.

We provide our volunteers with thorough orientation and training.

Auxiliary Benefits

One of the benefits of becoming a volunteer at Community Hospital Anderson is becoming a member of the Auxiliary, our volunteer-staffed organization that raises money for the hospital through fundraisers and other ventures. Auxiliary members have the opportunity to assist with unique and engaging fundraisers or join the auxiliary board of directors to contribute to the organization in a meaningful way.

Other benefits include receiving one free meal per shift in Café 1515, free valet parking, educational opportunities, access to computer stations, leadership opportunities, social opportunities with fellow volunteers and recognition awards, as well as experience in the healthcare field.

Volunteer Shifts

Most volunteer shifts are set in 4-hour increments as follow:

  • Weekdays: 8:30 a.m. – 12:30 p.m.; 12:30 - 4:30 p.m.; 4:30 - 7 p.m.
  • Weekends: Variable shifts

Minimum schedule requirements: one four (4) hour shift per week. We allow for a set weekly schedule. Additional orientation or training time may be required. Six (6) month minimum volunteer commitment. Letters of recommendation will be written if requirements are met.

Ongoing Volunteer Opportunities

  • Guest Services
  • Gift shop
  • Surgery
  • Community Health Pavilion Anderson
  • Emergency room
  • Physical therapy
  • X-Ray/Imaging
  • Medical records
  • Courier
  • Cancer center
  • Employee Health
  • Pharmacy
  • Hospital Farm/Gardening

An expanded list of volunteer positions will be provided during orientation.

Volunteer Requirements

  • Application
  • Criminal history check
  • Orientation and training
  • TB (PPD) skin test completed at the Employee Health Clinic at no cost to the volunteer
  • Flu shot

Contact Us

If you have questions or would like more information on any of our volunteer opportunities please email lstaehler@eCommunity.com or call 765-298-1020.

Application Forms

Volunteer Application

Please mail your completed application and criminal history check form to the address below:

Community Hospital Anderson
Volunteer Services
1515 N. Madison Avenue
Anderson, IN 46011

MedExpress Transportation Service

We provide a transportation service, MedExpress, for patients who need medical services on our campus. If you need assistance to an appointment inside Madison County, between the hours of 8 a.m. and 4 p.m., call 765-298-1111 to schedule a ride. Drivers are limited so call at least 72 hours in advance to check availability. This is a donation based service and access can be limited.

Careers

Thank you for your interest in Community Hospital Anderson. We are delighted that you are considering us as your employment partner. When you join the Community Hospital Anderson, you will become part of a family of professionals who deliver the future of health care today. In an environment that is as challenging as it is supportive, you will help the members of our community live healthier lives by taking a team-oriented, high-touch, high quality approach to care. You will have the chance to further develop your skills as you establish relationships with a diverse patient population. Explore careers links below.

Employment Opportunities

Visit eCommunity.com's Careers website to search for job openings in Anderson.

Find Jobs

Long-Term Care Facility Employment

Apply for a rewarding career at our long-term care facilities in Anderson, Elwood and Summitville.

Find Jobs

Job Shadow Program

We offer opportunities for students and others to shadow our clinical teams. Apply below.

Job Shadow Application

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