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Community Health Network integrating MedCheck and Primary Care offices

For release on March 21, 2020

Indianapolis—In the continued effort to prevent the spread of COVID-19, and to allocate efforts and resources where they are needed most, Community Health Network will integrate MedCheck and primary care offices.

Beginning Sunday, March 22, all Community MedCheck locations will temporarily close, and those services will relocate to a nearby primary care location.

Walk-in appointments and ‘Save-A-Spot’ online appointments will be temporarily unavailable. Patients are instead directed to call their doctor’s office for care or to call Community’s triage resource center (numbers listed below) to be guided to the appropriate care. Virtual care is also available 24 hours a day, 7 days a week at eCommunity.com/virtual care.

Patients with concerns or questions about symptoms or exposure should call Community’s triage resource center at 317-621-5500. In Anderson, call 765-298-4240. In Kokomo, call 765-776-3990.

Here more from Dr. John Kunzer, President, Community Physician Network, on this effort.

Update to visitor restrictions

No visitors will be allowed to enter any Community site unless they are accompanying a minor patient or a patient who needs assistance. In those instances, the visitor may accompany the patient only as far as the door to the facility unless a medical professional believes the patient need’s the guest’s assistance within the facility. If so the visitor can assist the patient to the location, but cannot stay with the patient and must leave the facility.

Exceptions will be considered in OB/delivery and end of life situations where a patient may receive one visitor per room.

OB and NICU guidelines: 

  • Maternity Services departments will allow one support person ONLY for the patient during her stay. The patient cannot have one different visitor during her stay (e.g., Dad goes home and Grandma takes his place). It must be the same support person throughout the stay.
  • NICU departments will allow parents OR assigned guardians ONLY.
  • Maternity patients and NICU parents will be permitted to bring a small bag to the hospital with their personal clothing and their baby’s car seat. Personal items such as birthing balls and pillows will not be allowed.

For the safety of patients and caregivers, no packages, gifts, food, etc. will be allowed into our facilities.

For more about integrated sites of care and for all our COVID-19 updates and FAQs go to eCommunity.com/covid19.

CHNw swiss cross mark
Community Health Network