Community Hospital North makes Customer Loyalty list
Hospital ranked in NRC Health Top 100 Consumer Loyalty list
Indianapolis—Community Hospital North made the 2019 NRC Health Top 100 Consumer Loyalty list. The NRC, or National Research Corporation, said winners of the Consumer Loyalty Award are identified during a nationally syndicated Market Insights study.
More than 300,000 households across the country were surveyed between June of 2018 and May of 2019. The survey ranks top performers in the healthcare industry.
Community Hospital North garnered at least 150 top-of-mind mentions from the survey that looked at topics such as access, need, engagement and experience.
“Community Hospital North and the other outstanding healthcare facilities included in the Consumer Loyalty Awards list are leading the way toward a new elevated standard for the patient and consumer experience,” said Brian Wynne, Vice President and General Manager at NRC Health. “This award recognition is a reflection of the trust Community Health Network has built with its patient communities, and speaks to the exceptional work being done to provide compassionate care and inspire consumer loyalty.”
About Community Health Network
Headquartered in Indianapolis, Community Health Network has been deeply committed to the communities it serves since opening its first hospital, Community Hospital East, in 1956. Now with more than 13,000 caregivers and 200 sites of care, Community Health Network puts patients first while offering a full continuum of healthcare services, world-class innovations and a new focus on population health management. Exceptional care, simply delivered, is what sets Community Health Network apart and what makes it a leading not-for-profit healthcare destination in central Indiana. For more information about Community Health Network, please visit eCommunity.com.