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INDIANAPOLIS, Ind. -- Finding a doctor, scheduling an appointment, even paying a bill is now easier for patients of Community Health Network with the launch of a newly-designed website – eCommunity.com.
Using the most powerful web content management technology, Community Health Network is the first healthcare system to launch a website using Acquia Lift in Drupal 8, connecting patients to services in hospitals, health pavilions, doctor’s offices, workplaces, schools and homes.
“Community Health Network is breaking the mold of what users have come to expect from health care provider websites, and its new site is a prime example of innovation in the patient experience,” said Vangie Cleversey, senior VP of customer success at Acquia.
The site’s new experience begins with the home page, and a welcoming “How May We Help You” call-to-action with easy-to-read icon choices, helping users navigate to places they want most.
Created by proven healthcare technology innovators and a co-founder who helped develop the technology for the popular travel site Kayak, Community’s “Find a Doctor” tab allows patients to search for their providers by geography, type of provider, and/or condition. Kyruus ProviderMatch powers this search, helping match patients with providers more accurately and offering a new level of insight into the providers at Community Health Network.
“Enhancing patient access is central to our mission at Kyruus,” said Julie Yoo, Co-Founder and Chief Product Officer. “More and more patients are searching for providers online and we’re honored to help Community Health Network optimize the search experience on eCommunity.com.”
One of the top reasons visitors come to eCommunity.com is to search for career opportunities. Now job-seekers can easily access the entire Community site, and gain a better understanding of the organization and the positions available, providing a better user experience in a competitive hiring market.
“The new eCommunity.com is intuitive, innovative and simple to use,” said Kyle Fisher, chief strategy and innovation officer for Community Health Network. “The new site is the digital answer to Community’s promise of ‘exceptional care, simply delivered’ -- all from the comfort and ease of a desktop, tablet or smartphone.”
About Community Health Network
Ranked among the nation’s most integrated healthcare systems, Community Health Network is Central Indiana’s leader in providing convenient access to exceptional healthcare services, where and when patients need them—in hospitals, health pavilions and doctor’s offices, as well as workplaces, schools and homes. As a non-profit health system with over 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services. To learn more, visit eCommunity.com or call 800-777-7775.
