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Community Health Network launches life-saving text service for young people, as part of its Zero Suicides initiative

For release on April 09, 2015

UPDATE: As of 1/7/2019, the text-for-help hotline may be reached by texting IN to 741741.

Indianapolis, IN---In Indiana, more young people die by suicide than by homicide, and it is the second leading cause of death among Indiana teens. To address this growing statewide problem, Community Health Network, in partnership with Mental Health America of Greater Indianapolis, has unveiled a new text service as part of its Zero Suicides for Indiana Youth initiative launched in 2014. Now, young people with suicidal thoughts or feelings can text HELPNOW to 20121 and instantly connect with a trained mental health responder.

“The text-for-help hotline is a vital piece of our Zero Suicides for Indiana Youth initiative that anyone can access and use,” said Suzanne Clifford, executive vice president of behavioral health at Community. “Suicide is a leading cause of death for Indiana’s children and teens. This text service is one more important resource to enable them to get the help they need easily and quickly.”

Anyone who texts HELPNOW to 20121 will immediately receive confirmation that his or her text has been received and will be asked to provide additional information. The service is staffed by mental health professionals, who are trained through Mental Health America of Greater Indianapolis, to work with individuals experiencing thoughts of suicide or a mental health crisis.

“Texting is a familiar communication platform for today’s young adults,” said Indiana State Senator Jim Merritt (R-Indianapolis). Community Health Network’s dedication and focus on this program will no doubt save lives.”

Community Health Network is Indiana’s most comprehensive provider of youth behavioral health services. In 2014, Community announced its commitment to becoming one of the first health care systems in the United States to fully implement the Zero Suicide model, developed by the National Action Alliance for Suicide Prevention. At the same time, the Indiana Division of Mental Health and Addiction designated Community as the lead entity for spearheading the state’s movement to save young lives.

The text-for-help technology is made possible from a grant offered by The Glick Fund, a fund of the Central Indiana Community Foundation. The grant was received by Community Health Network Foundation in November 2014 and is focused on leveraging Community’s robust school-based program to increase support for schools and families.

About Community Health Network

Ranked among the nation’s most integrated healthcare systems, Community Health Network is Central Indiana’s leader in providing convenient access to exceptional healthcare services, where and when patients need them—in hospitals, health pavilions and doctor’s offices, as well as workplaces, schools and homes. As a non-profit health system with over 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services. To learn more, visit eCommunity.com or call 800-777-7775.


Lynda de Widt, Media Relations
Lynda de Widt
Media Relations