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Community Physician Network practice achieves Patient-Centered Medical Home recognition

For release on January 15, 2014
Indianapolis, IN--- Community Physician Network Family Medicine Care, located at 333 E. County Line Road, Suite B, Greenwood, has achieved Level 3 Patient-Centered Medical Home (PCMH) recognition from the National Committee for Quality Assurance (NCQA). The three-year recognition took effect in December, 2013. Dr. Esther Adade, Dr. Mery Kendall and Dr. John Miller, family medicine physicians at Community Physician Network, are linked to this recognition.

“We are pleased to achieve the highest level of PCMH recognition by the NCQA at this south side practice,” said Kathy Staples, PCMH operations manager at Community Physician Network. “It speaks to the high level of coordination and access to services these physicians are offering through their team-based approach to care.”

The PCMH model of care focuses heavily on the physician-patient relationship. Instead of their care consisting of a series of sporadic visits, patients develop long-term partnerships with their clinicians, who provide coordination of care for all their health needs, including making arrangements for appropriate care with other qualified clinicians as needed. To be eligible for recognition, providers must meet a number of standards, including enhanced access through expanded hours and online communication. The PCMH model actively engages patients in their own health, promoting shared decisions with the care team so they can be better informed and contribute to treatment outcomes.

Ultimately, the PCMH model is designed to help patients better navigate their care, to focus on prevention, and enhance coordination and tracking of care in a traditionally fragmented healthcare environment.

“The NCQA Patient-Centered Medical Home is a model of 21st century primary care that combines access, teamwork and technology to deliver quality care and improve health,” said NCQA President Margaret E. O’Kane. “NCQA’s PCMH 2011 Recognition shows that Community Physician Network Family Medicine Care-County Line has tools, systems and resources to provide patients with the right care at the right time.”

The NCQA offers three levels of PCMH recognition to allow a diversity of practices to participate in the program. The program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP) and American Osteopathic Association (AOA) and others in extension of the Physician Practice Connections Program. It is the most widely used method for medical practices to transform into medical homes, boasting more than 27,500 recognized clinicians and 5,700 recognized sites across the country. Research of the PCMH model is demonstrating positive results with respect to access to care and more efficient use of healthcare resources.

About Community Physician Network
Community Physician Network is one of the area’s largest multi-specialty medical groups, including more than 600 providers including primary care and specialty physicians, as well as nurse practitioners and physician assistants, in more than 80 locations across central Indiana. Community Physician Network is part of Community Health Network, which is ranked among thenation’s most integrated healthcare networks and includes specialty and acute care hospitals, health pavilions, surgery centers, home care, MedChecks, behavioral health and employer health services. Community Physician Network is dedicated to putting patients first, providing a full continuum of care that is easy for patients to use. To learn more, visit eCommunity.com/physician or call 800-777-7775.


Courtney Jones, Media Relations
Courtney Jones
Media Relations