MyChart Guide: Health Information
You can use MyChart to view and manage your personal health information, including your current health summary, test results, medication information and more.
TIP: You can use MyChart to request a copy of your medical record. Go to Health > Record Requests. Find instructions below or visit this page to learn more about medical records request.
Health Record Summary
To see a summary of your medical record, go to Health > Health Summary. This summary includes:
- Current health issues
- Preventive care topics
With MyChart, you can view test results as soon as they become available, rather than waiting for a phone call or letter from your physician. To view test results, go to Health > Test Results.
To be notified automatically when test results are available in your MyChart account, go to Profile > Communications. Select the Health category to view your current Test Result notification methods. To receive text messages, you may first need to opt in to unlock the text message option. After you've made your selections, make sure to save your changes.
To view all your current medications, visit Health > Medications.
To learn more about a medication, such as side effects, click the "Learn more" link next to the medication name.
Request a Refill
- To request a refill, click the orange "Request Refill" button above the medication list.
- Check the box for each medication you want to request a refill for. Then click Next.
- Add comments as needed.
- Select your pharmacy pick-up location and date/time.
- You will receive a message in your MyChart inbox when the prescription refill is processed.
To request a refill of one medication, hover over the medication and the "Request Refill" button will appear. Click "Request Refill" and follow the same steps as above.
You can also get to the refill screen by going to Message > Request Rx Refill.
The "Lucy Summary" is a portable version of your health record (including allergies, medications, current health issues, procedures, test results, and immunizations) in MyChart. You can download your Lucy record and place it on a USB drive and take it with you to share with your other healthcare providers.
To get to the Lucy Summary, go to Health > Document Center and click on the "Visit Records" box. Click the "Lucy Summary" tab and choose to view or download the record.
Request Medical Records
You can use MyChart to request a copy of your medical records. Go to Health > Record Requests and fill out the online form.
View Requested Medical Records
If you've requested a copy of your medical record from your healthcare organization, you can download and view it from MyChart, rather than having to wait for a paper copy to arrive in the mail.
- Go to Health > Document Center and choose "Requested Records".
- Locate the record you want to view and click "Download".
- If the record is password protected, you see a message to warn you. Click Continue Download.
- Click Save to save the file to your computer and then open it, or click Open to open it without saving it to your computer.
- If the record is password protected, click Show Password on the Requested Records page to view the password you need to access the document and enter it to view the document.
Your provider might request that you record information such as your daily glucose or blood pressure readings in MyChart. The order is called a "flowsheet" in MyChart. When you enter the information in the flowsheet, your provider automatically receives the readings so he can monitor your progress between visits.
Below are instructions for connecting a flowsheet to a health tracking device such as Google Fit or Apple Health to complete the provider order request.
Share My Record
You may choose how you share your health information with friends and family, other providers and healthcare organizations, and across mobile devices. To review and set your sharing preferences, go to Health > Share My Record.
Friends and Family
Control who can see your information, and whose information you can view. This is where you can see which family members' records you can see.
Share Everywhere allows you to share your record with just about anyone, like a doctor, chiropractor, social worker, physical therapist, dentist, or school nurse. Grant someone one-time, limited access to the health information you can see in MyChart, including health history, medications, allergies, immunizations, etc. This gives him or her the ability to see your health record summary, view other clinical data, and submit a note to your care team. For more information, visit https://www.shareeverywhere.com/FAQ.
Connect Your Accounts
You can use MyChart to view your health information from other organizations where you and your family have records. When you connect your accounts from the participating organizations, you will be able to see the following types of information in your MyChart account:
- Care team
- Health issues
- Test results
Linked Apps and Devices
Review which apps you have authorized to view your health data as well as trusted devices that you have linked to your account.
If you have access to your family members' medical records, you can view most of the information in their records in the same way that you view your own. Some things that might be useful include viewing a family member's test results or your child's immunization records and growth charts.
To access a family member's record, you first need permission. After you've received permission, you can view their records by hovering over the icons in the top toolbar and clicking on the appropriate record.
After you read the Proxy Access Disclaimer, click Accept to continue to your family member's chart.
When you are in your child's record in MyChart, go to Health > Immunizations. You can see the immunizations your child has received and the dates on which she received them. Click the immunization name to learn more.
Click the printer icon at the top right to open a print-friendly version.
To view your child's growth charts, open your child's record and go to Health > Growth Charts.
You can customize the view of the growth chart by:
- Choosing a different Chart Set. For example, you can switch between growth charts provided by the Center for Disease Control (CDC) and the World Health Organization (WHO).
- Changing the Chart Type. For example, you can switch the view from length-for-age to weight-for-age or Body Mass Index-for-age.
You can also view the growth chart with a different unit of measure (metric or standard) by selecting the option for that unit of measure.
Click the printer icon at the top right to open a print-friendly version to keep for your records.