Community Hospital North
7150 Clearvista Drive
Indianapolis, IN 46256
As conditions of the pandemic continue to evolve, Community’s highest priority remains delivering quality care in the safest possible environment. Tightened hospital visitor restrictions are still in place and all visitors will be screened. For visitation details, see our COVID-19 FAQ.
Community Health Network has been serving the people of Hamilton County and the north side of Indianapolis for 30 years. The depth and breadth of services offered at the Community Hospital North campus in Castleton have expanded greatly through the years, but Community’s “Patients First” focus and commitment to the community have been constants.
At Community North
Patients and visitors to Community Hospital North can find general information about the hospital below, including visiting hours, parking, dining and retail options, and various services. If you don't find what you're looking for, please call our general information line at 317-621-6262.
Visitor registration is now required for guests who plan to visit acute care areas.
- Visitors will need to stop by the registration desk in the main lobby to be screened for COVID-19 and show a photo ID. Typical registration takes about one minute.
- Once approved, visitors will receive an identification sticker containing their photo and name. This sticker is only activated for the floor/unit of the patient, and required to enter acute care areas.
- Visitors will need to register each day they visit.
Tightened visitor restrictions remain in place and all visitors will be screened. Visitors must wear a mask. For visitation details for specific areas/units, see our COVID-19 FAQ.
July 6, 2021: Valet services return with infection prevention guidelines detailed below. Patients and visitors who wish to use valet services will be screened for COVID-19.
Valets will wear masks/face shields, use hand hygiene, and put on new gloves prior to entering each vehicle. While inside vehicles, valets must ensure there is adequate ventilation through rolled down windows or a working air conditioner/heater. Vehicles without proper ventilation may not be parked by valet service.
- Free parking is available through valet service or in the parking garage, which is directly connected to the hospital. You will also find visitor, patient, emergency and outpatient parking across Clearvista Drive, across from the hospital. Just follow the signs.
- Contact valet services at 317-621-RIDE (7433). Hours are Monday through Friday, 6 a.m. to 6 p.m.
There are two ATM locations for your convenience:
- In the gallery, by the entrances to Starbucks and FigLeaf Boutique
- Just outside the east entrance of the cafeteria
For a list of recommended hotel accommodations for Community patients and families, please call the front info desk at 317-621-9023.
Community Hospital North offers free wireless internet access to patients, families and visitors.
Cell Phone Policy
Cell phones are allowed in all areas except for patient treatment areas because their signal could interfere with medical equipment in use.
The hospital and the entire Community Hospital North campus are tobacco-free environments.
Smoking has been shown not only to compromise the health of those who smoke, but others who come into contact with the smoke. Therefore, in keeping with our mission to promote the health, wellness and comfort of our patients and employees, smoking is not permitted.
Who may I contact to express concerns?
Our goal is to provide excellent service. If we have not met your expectations, we want to know. If you have questions about your Community experience or suggestions for making it better, please contact Patient Experience at 317-621-7000 or e-mail PatientExperience@eCommunity.com.
3/25/20: Bamboo Too is closed until further notice.
Community gift cards are accepted at all Community Health Network retail locations.
Vending machines are available 24 hours a day in the ER lobby and across from Starbucks in the main lobby (gallery).
Bamboo Café is located north of the hospital's emergency department. The café serves breakfast, lunch, dinner and late-night. Bamboo offers daily specials and food options for all tastes, including grill, pizza, sandwiches/wraps, salad bar, sauté station, daily soups, fountain drinks, and assorted to-go items, such as bottled drinks, fruit, sandwiches, yogurt, desserts, salads, snacks and more.
Bamboo Too is located in the main lobby of Community Surgery Center North. It serves breakfast and lunch, and carries many of the same items available at Bamboo Café. The breakfast menu features pastries, bagels and fruit and a daily hot breakfast special. Lunch features sandwiches, tossed-to-order salads, soups and a daily special. Starbucks coffee is brewed, and a full line of beverages is available.
Monday - Friday, 6:30 a.m. to 8 p.m.; 10 p.m. to 1 a.m.
Sat/Sun, 6:30 a.m. to 8 p.m.
Monday - Friday, 7 a.m. to 2 p.m.
Monday - Friday, 6:30 a.m. to 8 p.m.
Saturday, 8 a.m. to 2 p.m.
Community gift cards are accepted at all Community Health Network retail locations. We offer our patients and visitors retail options including Jasmine gift shop with snacks and logo apparel, and FigLeaf Boutique for specialty women's, children's and personal care items.
Monday through Friday, 9 a.m. to 9 p.m.
Saturday/Sunday, 10 a.m. to 5 p.m.
Phone: 317-621-GIFT (4438)
Monday through Friday, 9 a.m. to 5 p.m.
Phone: 317-621-LEAF (5323)
Hours Update August 2021: Walgreens Pharmacy will now open at 8 a.m. Monday-Friday and is closed on Saturday and Sunday.
Walgreens Pharmacy is closed to outside customers at this time. Patients may come in or use curbside pick-up for prescriptions, located at the Community North main circle drive entrance.
For all your prescription needs, please visit the Walgreens inside Community Hospital North, located near Starbucks.
Monday through Friday, 8 a.m. to 6 p.m.
The Rollins Family Chapel, located in the gallery, is a place open for prayer, meditation and reflection 24 hours a day, seven days a week. People of all faiths and traditions are invited to find peace, comfort and healing within its walls. The symbols displayed in our chapel represent six of the world's religions. They remind us that this chapel is a place for all to celebrate their religious traditions and spiritual connections with the Divine.
Community Hospital North's pastoral relations department is committed to providing support services to patients, families and hospital staff, with respect to their own needs and traditions. Professionally trained chaplains are available on an individual basis to assist with pastoral/spiritual care and counseling needs. They also strive to connect individuals who desire pastoral care and other spiritual or religious interventions with their own faith leaders, rites and traditions.
To access pastoral care services, call the chaplain's office between 8 a.m. and 4:30 p.m. Monday through Friday, at 317-621-5282. Chaplains are on-call for emergencies at all other times, including on holidays.
Ongoing volunteer opportunities are available at Community Hospital North, including positions in the medical units, along with clerical positions and customer service assistance for patients and visitors. To apply, please visit our Volunteer page and look for the Community Hospital North information.