Community Hospital East
1500 North Ritter Avenue
Indianapolis, IN 46219
As conditions of the pandemic continue to evolve, Community’s highest priority remains delivering quality care in the safest possible environment. Tightened hospital visitor restrictions are still in place and all visitors will be screened. For visitation details, see our COVID-19 FAQ.
For more than 60 years, Community Health Network has been committed to the delivery of easier, more convenient and more affordable healthcare on the east side of Indianapolis.
Eastside residents have access to behavioral health services, primary care and specialty-care physician practices, school-based clinics, MedChecks, Community Cancer Centers, the Jane Pauley Community Health Center, Community Surgery Center, Community Endoscopy Center, Community Physical Therapy and Rehab, employer health clinics and health pavilions that bring multiple services together under one roof.
The New Community East
Now open! Community Health Network reinvested $175 million in its East Region by building a brand new hospital over the past five years. The new lobby doors opened in December 2020. The reinvestment maintains our commitment to provide exceptional, accessible care to patients on the east side for many years to come. Visit our page dedicated to the new hospital to learn more about the new facility.
At Community East
Patients and visitors to Community Hospital East can find general information about the hospital below, including visiting hours, parking, dining options and various services. If you don't find what you're looking for, please call our general information line at 317-355-1411.
The Main Entrance (Ritter Avenue) is open from 5:30 a.m. to 7 p.m. Visitors to campus who arrive after the main entrance is closed should use the Emergency Department entrance, accessible from 16th Street.
Visitor registration is now required for guests who plan to visit acute care areas.
- Visitors will need to stop by the registration desk in the main lobby to be screened for COVID-19 and show a photo ID. Typical registration takes about one minute.
- Once approved, visitors will receive an identification sticker containing their photo and name. This sticker is only activated for the floor/unit of the patient, and required to enter acute care areas.
- Visitors will need to register each day they visit.
General Visiting Hours
Tightened visitor restrictions remain in place and all visitors will be screened. Visitors must wear a mask. For visitation details for specific areas/units, see our COVID-19 FAQ.
July 6, 2021: Valet services return with infection prevention guidelines detailed below. Patients and visitors who wish to use valet services will be screened for COVID-19.
Valets will wear masks/face shields, use hand hygiene, and put on new gloves prior to entering each vehicle. While inside vehicles, valets must ensure there is adequate ventilation through rolled down windows or a working air conditioner/heater. Vehicles without proper ventilation may not be parked by valet service.
Visitor parking is free in the east parking lot and parking garage. The Emergency Department entrance is open 24/7 and parking may be accessed from 16th Street.
Valet parking is available free of charge and is available at the main entrance Monday - Friday from 6 a.m. to 6 p.m. Tips are not required or accepted.
An ATM is located just outside the cafeteria entrance.
For a list of recommended hotel accommodations for Community patients and families, please call the front info desk at 317-355-5300.
Community Hospital East offers free wireless internet access to patients, families and visitors.
Cell Phone Policy
Cell phones are allowed except in patient treatment areas as their signal could interfere with medical equipment in use.
The hospital and the entire Community Hospital East campus are tobacco-free environments.
Smoking has been shown not only to compromise the health of those who smoke, but others who come into contact with the smoke. Therefore, in keeping with our mission to promote the health, wellness and comfort of our patients and employees, smoking is not permitted.
Who may I contact to express concerns?
Our goal is to provide excellent service. If we have not met your expectations, we want to know. If you have questions about your Community experience or suggestions for making it better, please contact Patient Experience at 317-621-7000 or e-mail PatientExperience@eCommunity.com.
Bistro East offers diners locally sourced and produced food and beverage choices. Diners can choose from weekly rotating items as well as grab-n-go options.
Heritage Café features homemade daily specials with a made-to-order deli station and grill options. It also features a Grab & Go cooler for a quick salad, sandwich, wrap or snack.
Gourmet coffees, teas, other beverages and a variety of pastries can be found at Java City in the lobby.
- Monday through Friday, 6:30 a.m. to 1 p.m.
- Saturday and Sunday, closed
Vending machines are available 24 hours a day across from the cafeteria’s entrance.
Monday - Friday, 6 a.m. to 1 a.m.
Sat/Sun, 1 to 8 p.m.
Monday - Friday, 6:30 a.m. to 8 p.m.
Sat/Sun, 6:30 a.m. to 1 p.m.
Note: FigLeaf Boutique is open for retail shopping, but patients can be seen by appointment only. Thank you!
Community gift cards are accepted at all Community Health Network retail locations. We offer our patients and visitors retail options including Jasmine gift shop with snacks and logo apparel, and FigLeaf Boutique for specialty women's, children's and personal care items.
Monday through Friday, 9 a.m. to 6 p.m.
Saturday, 10 a.m. to 5 p.m.
Monday through Friday, 10 a.m. to 4 p.m.
Hours Update August 2021: Walgreens Pharmacy will now open at 8 a.m. Monday-Friday and is closed on Saturday and Sunday.
Note: Walgreens Pharmacy is closed to outside customers at this time.
For all your prescription needs, please visit the Walgreens inside Community Hospital East.
Monday through Friday, 8 a.m. to 6 p.m.
Community Health Network libraries provide access to health information research services for patients and their families. A medical librarian's expertise is available during staffed hours.
Community Hospital East is the main library location and is staffed by librarians Monday through Friday, 8:30 a.m. to 5 p.m. If you have a specific information request, call the CHE Library at 317-355-3600. The library is located in Building 3, lower level.
Children under 18 years of age must be accompanied by a parent or guardian. Library materials may not be checked out by patients or family members.
Ongoing volunteer opportunities are available at Community Hospital East, including positions in the medical units, along with clerical positions and customer service assistance for patients and visitors. To apply, please visit our Volunteer page and look for the Community Hospital East information.