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How-to guides and tips for MyChart Users
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Need Care? Call your primary care office for a phone or video visit. Community Virtual Care visits available 24/7. For other care needs, call 317-621-2727 to be directed.
Visitor Policies: Visitation is still limited in locations and care areas. See our COVID-19 FAQ for visitor guidelines and more.
COVID-19 Testing: If you have a primary care provider, call the office for testing questions and next steps. Testing at Community drive-thru tents is ONLY available with a provider order (see tent testing info). COVID-19 testing is available at MedChecks and Community Clinic at Walgreens during scheduled visits as part of an evaluation (walk-ins not accepted).
COVID-19 Vaccine: See our COVID-19 vaccine FAQ for updates on vaccine availability for patients and the public.
1500 North Ritter Avenue
Indianapolis, IN 46219
Open 24/7
As conditions of the pandemic continue to evolve, Community’s highest priority remains delivering quality care in the safest possible environment. Tightened hospital visitor restrictions are still in place and all visitors will be screened. For visitation details, see our COVID-19 FAQ.
For more than 60 years, Community Health Network has been committed to the delivery of easier, more convenient and more affordable healthcare on the east side of Indianapolis.
Eastside residents have access to behavioral health services, primary care and specialty-care physician practices, school-based clinics, MedChecks, Community Cancer Centers, the Jane Pauley Community Health Center, Community Surgery Center, Community Endoscopy Center, Community Physical Therapy and Rehab, employer health clinics and health pavilions that bring multiple services together under one roof.
Community Health Network is investing $175 million in its East Region by building a brand new hospital that will be completed in 2020. Visit our page dedicated to the new hospital to watch construction progress and learn more about how the new facility will transform healthcare on the east side.
Patients and visitors to Community Hospital East can find general information about the hospital below, including visiting hours, parking, dining options and various services. If you don't find what you're looking for, please call our general information line at 317-355-1411.
The Main Entrance (Ritter Avenue) is open from 5:30 a.m. to 7 p.m. Visitors to campus who arrive after the main entrance is closed should use the Emergency Department entrance, accessible from 16th Street.
Visitor registration is now required for guests who plan to visit acute care areas.
6/10/20: Tightened visitor restrictions remain in place and all visitors will be screened. Visitors must wear a mask. For visitation details for specific areas/units, see our COVID-19 FAQ.
Note: Valet services are temporarily suspended.
Note: Beginning 9/24/18, construction trailers will be moved to the front public parking lot, and fewer surface parking spaces will be available. Parking will continue to be available in the garage, and we have increased valet staff during this time. Thank you!
Visitor parking is free in the east parking lot and parking garage. The Emergency Department entrance is open 24/7 and parking may be accessed from 16th Street.
Valet parking is available free of charge and is available at the main entrance from 8 a.m. to 4 p.m. Tips are not required or accepted.
An ATM is located just outside the cafeteria entrance.
For a list of recommended hotel accommodations for Community patients and families, please call the front info desk at 317-355-5300.
Community Hospital East offers free wireless internet access to patients, families and visitors.
Cell phones are allowed except in patient treatment areas as their signal could interfere with medical equipment in use.
The hospital and the entire Community Hospital East campus are tobacco-free environments.
Smoking has been shown not only to compromise the health of those who smoke, but others who come into contact with the smoke. Therefore, in keeping with our mission to promote the health, wellness and comfort of our patients and employees, smoking is not permitted.
Our goal is to provide excellent service. If we have not met your expectations, we want to know. If you have questions about your Community experience or suggestions for making it better, please contact the Office of Patient Experience at 317-621-7000 or e-mail PatientExperience@eCommunity.com.
Bistro East offers diners locally sourced and produced food and beverage choices. Diners can choose from weekly rotating items as well as grab-n-go options.
The cafeteria is open from 7 a.m. to 7 p.m.
Gourmet coffees, teas, other beverages and a variety of pastries can be found at Java City in the lobby.
Vending machines are available 24 hours a day across from the cafeteria’s entrance.
Monday - Friday, 6 a.m. to 1 a.m.
Sat/Sun, 6 a.m. to 8 p.m.
Monday - Friday, 6 a.m. to 8 p.m.
Sat/Sun, closed
Note: FigLeaf Boutiques are not open for shopping at this time, and will see patients by appointment only.
Community gift cards are accepted at all Community Health Network retail locations. We offer our patients and visitors retail options including Jasmine gift shop with snacks and logo apparel, and FigLeaf Boutique for specialty women's, children's and personal care items.
Monday through Friday, 7:30 a.m. to 6 p.m.
Saturday, 10 a.m. to 5 p.m.
Sunday/Holidays, Closed
Phone: 317-355-5566
Monday through Friday, 10 a.m. to 4 p.m.
Phone: 317-355-3441
Note: Walgreens Pharmacy is closed to outside customers at this time.
For all your prescription needs, please visit the new Walgreens inside Community Hospital East.
Monday through Friday, 7 a.m. to 6 p.m.
Saturday/Sunday, 9 a.m. to 1 p.m.
Phone: 317-352-2365
Community Health Network libraries provide access to health information research services for patients and their families. A medical librarian's expertise is available during staffed hours.
Community Hospital East is the main library location and is staffed by librarians Monday through Friday, 8:30 a.m. to 5 p.m. If you have a specific information request, call the CHE Library at 317-355-3600. The library is located in Building 3, lower level.
Children under 18 years of age must be accompanied by a parent or guardian. Library materials may not be checked out by patients or family members.
Ongoing volunteer opportunities are available at Community Hospital East, including positions in the medical units, along with clerical positions and customer service assistance for patients and visitors. To apply, please visit our Volunteer page and look for the Community Hospital East information.
Find your way around the new Community East.
Explore Community East's medical services.
Save time by pre-registering for certain services online.
On February 4, 2019, the redesigned patient tower opened at Community Hospital East. It includes an all new emergency department, medical imaging, surgery, delivery, and inpatient rooms.
Community partnered with local food and drink companies to offer new and innovative products that are locally sourced and locally produced.
Centers for Medicare & Medicaid Services will provide $2,560,494 to address health-related social needs of east side residents to improve access to food, housing and social supports.
