To register for MyChart, our patient communication and information system, please choose from the following options:
If you have an activation code from your enrollment letter/provider:
Don't have a code?
How-to guides and tips for MyChart Users
Get an immediate, self-serve price estimate through MyChart - no account or login required!
After the patient, his or her family, and the assessment team have made a decision concerning the correct level of care, we will provide information about how to contact a Community Fairbanks financial counselor. The final cost of treatment is determined by the level of care required, the length of participation and specific medical treatment required. We offer a variety of payment options for treatment services.
We will do as much as possible to get individuals the treatment they deserve.
If you have questions about your account, need financial assistance, or need to send in financial information online, please email us at BillingHelp@eCommunity.com or visit eCommunity.com/financialassistance.
Pay your bill online at eCommunity.com/billpay (MyChart account required) or call 317-355-5555 for assistance.
Community Fairbanks Recovery Center was one of the first facilities to be designated as a Blue Distinction Center for Substance Use Treatment and Recovery by Anthem Blue Cross and Blue Shield.
Insurance policies and benefits can vary based on the type of treatment needed. Insurance accepted at Community Fairbanks includes:
Commercial Insurance
Exchange/Marketplace
Medicare Advantage
Medicaid/Hoosier Healthwise
Medicaid/HIP
Medicaid/Hoosier Care Connect
Champus TriCare
Community Fairbanks Recovery Center Agreements/Commercial
Please contact your insurance company to confirm your in-network benefits. Call the customer service number on the back of your insurance card for specific coverage information. To assist you when contacting your insurance company, we have compiled an Insurance Worksheet with important questions you may want to ask about your benefits.
Learn how the Mental Health Parity and Addiction Equity Act (MHPAEA) applies to seeking substance abuse treatment and recovery services.
Please note that prices do not necessarily equal your out-of-pocket costs. If you have health insurance, your out-of-pocket costs may be much lower. Check your insurance policy or speak with your insurance company to determine your share of costs.
Community Fairbanks Pricing List
A patient may at any time ask a healthcare provider for an estimate of the amount the patient will be charged by the provider and health facility for non-emergency medical services provided in Community facilities. The law requires that the estimate be provided within 5 business days.
If you need a price estimate, please call the Community Health Network Pricing Support Center at 844-786-9503 (toll-free) or 317-355-9279 to start the process. You may also request an estimate online. Reimbursement analysts are available Monday through Friday, 9 a.m. to 5 p.m. For messages sent after hours or on the weekends you will be contacted within 5 business days. Learn more at eCommunity.com/pricing.
