To register for MyChart, our patient communication and information system, please choose from the following options:
If you have an activation code from your enrollment letter/provider:
Don't have a code?
How-to guides and tips for MyChart Users
Get an immediate, self-serve price estimate through MyChart - no account or login required!
Check claim status and eligibility, and submit authorizations.
To enroll, go to https://secure.healthx.com/chn.provider. You will need TIN and NPI.
For help, refer to this step-by-step enrollment guide.
For questions, please call Provider Relations at 317-621-7581 or email CHDProviderRelations@eCommunity.com.
Effective January 15, 2022, Community Health Direct plan members may submit for reimbursement for over-the-counter COVID tests. See details in the form below.
*Providers not listed in the above directories are out-of-network.
*Providers not listed in the above directories are out-of-network.
For medical only; for Rx please see Pharmacy Information tab below.
Community Health Direct is accepting Other Payer Primary COB information within your electronic claims. Please submit Primary Other Payer processing information using HIPAA-standard codes and amounts at the line-item detail level within your electronic claim files. Electronically submitted Primary COB information is processed at initial adjudication, and eliminates secondary paper claim and paper primary EOB submission requirements when Community Health Direct is the secondary payer.
Main line: 317-621-7575 or 800-344-8672
Customer service: 317-621-7565
Medical management: 317-621-7546
Provider relations: 317-621-7581
Pharmacy (EpiphanyRx): 844-547-0399
Claims Mailing Address:
Community PPO Medical Plan
PO Box 704
Columbus, IN 47202-0704
Electronic Claims: Electronic Payer ID# 77153
