Community Health Direct: For Providers

Credentialing Information

To become a participating provider with Community Health Direct you must have a completed and up-to-date CAQH application. If you would like Community Health Direct to obtain this application for you, please complete the CAQH Provider Data Sheet. Otherwise, please see the CAQH website for additional information at

To inquire about being in Community Health Direct, please e-mail Jenna.

Credentialing requirements checklist:

Credentialing Forms and Resources

Newsletters: Community Health Direct Updates

The Community Health Direct Provider Relations Newsletter is a great resource for upcoming changes regarding payors, Community Health Direct prior authorization requirements, contact information, and more. If you are not already receiving this newsletter and would like to be added to the email distribution list, sign up below.

Newsletter Sign-Up Form


Jan | Feb | March | April | May | June | July | August | Sept

Choose A Plan

Community Gold and Silver

Insurance plan for Community Health Network employees and spouse

Learn More
City of Fishers

Insurance plan for City of Fishers members with the Community Health Direct plan

Learn More
Community Health Access

All other commercial insurance plans contracted with Community Health Direct

Learn More
Contact Provider Relations




Lori W. Medicare program manager E-mail Lori W.
Salena Medicaid program manager E-mail Salena
Amanda Provider relations coordinator E-mail Amanda
Carol Provider relations coordinator E-mail Carol
Dawn Provider relations coordinator E-mail Dawn
Hollie Business information coordinator E-mail Hollie
Jenna Credentialing and enrollment supervisor E-mail Jenna
Adrianne Credentialing coordinator E-mail Adrianne
April Credentialing coordinator E-mail April
Aletha Credentialing coordinator E-mail Aletha
Jerrilyn Credentialing coordinator E-mail Jerrilyn
Kim Credentialing coordinator E-mail Kim
Michael Credentialing coordinator E-mail Michael
Amy Provider enrollment coordinator E-mail Amy
Denise Provider enrollment coordinator E-mail Denise
Dianne Provider enrollment coordinator E-mail Dianne
Lori J. Provider enrollment coordinator E-mail Lori J.
Melissa Provider enrollment coordinator E-mail Melissa
Sharon Provider enrollment coordinator E-mail Sharon

Contact Community Health Direct

Community Health Direct is accredited for Health Utilization Management by URACMain line: 317-621-7575 or 800-344-8672
Customer service: 317-621-7565
Medical management: 317-621-7546
Provider relations: 317-621-7581
Pharmacy: 317-621-7519

Claims Mailing Address:
P.O. Box 50407
Indianapolis, IN 46250

Electronic Claims: Web ID# 35161

MDwise Delivery System Prior Authorization Contact Guide: PDF | Searchable .xlsx