Community Health Direct: Provider Relations

Welcome to the Provider Relations department at Community Health Direct (CHD). CHD contracts on behalf of over 4,000 physicians, hospitals and ancillaries. We serve the greater Indianapolis, Johnson, Kokomo and Anderson areas. We are your one-stop shop for contracting, credentialing, and service and educational needs.


The Community Health Direct Provider Relations newsletter is a great resource for upcoming changes regarding payors, Community Health Direct prior authorization requirements, contact information, and more. If you are not already receiving this newsletter and would like to be added to the email distribution list, sign up below.



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Provider Lists

How Can We Help?

Physician meeting

Contracting contact info, FAQ and forms.

Contracting Assistance
Doctor visiting with patient

Credentialing contact info, FAQ and forms.

Credentialing Assistance
Doctors in meeting
Service and Education

Have change of information?
Need staff education?

Make a Request

Provider Portal/ePower

Look up member claims, eligibility and more.
To request access: Email us, call 317-621-7580 or fax request form to 317-355-6084.

Choose A Plan

Community Employee Plans

Insurance plan for Community Health Network employees and spouse (Gold, Silver, Bronze and 2021)

Learn More
City of Fishers

Insurance plan for City of Fishers members with the Community Health Direct plan

Learn More
Community Health Access

All other commercial insurance plans contracted with Community Health Direct

Learn More

Contact Community Health Direct

Community Health Direct is accredited for Health Utilization Management by URACMain line: 317-621-7575 or 800-344-8672
Customer service: 317-621-7565
Medical management: 317-621-7546
Provider relations: 317-621-7581
Pharmacy: 317-621-7519

Claims Mailing Address:
P.O. Box 50407
Indianapolis, IN 46250

Electronic Claims: Web ID# 35161