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Community Health Direct

Welcome members and providers! Community Health Direct is your source for provider directories, insurance claims and ID cards, provider enrollment, medical management, medication questions and more.

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New name. New look. Same great product.

Hand pointing iconProHealth, the network that administers health insurance to thousands of Community Health Network employees and their families, is getting a facelift. Effective January 1, 2019, the product will be renamed Community Health Direct and feature a new logo design along with targeted marketing support and strategic consumer education. These enhancements reflect our efforts to improve support to our partners in an evolving healthcare environment.

The reimagining of ProHealth will not impact the provider network for the Gold and Silver plans. Those providers will continue to participate as part of the Community Health Direct brand. However, all references to ProHealth will be replaced with Community Health Direct on all print and digital communications. Likewise, Gold and Silver insurance cards issued for 2019 will feature the new Community Health Direct logo.

The emergence of direct-to-employer health insurance management arrangements has changed the spirit of what it truly means to provide exceptional service to customers. Likewise, the ProHealth network of high quality, high demand products and services has expanded beyond Community Health Network into entities and organizations such as the City of Fishers, Primaria and Encore. In 2019, offering our very best products, services and support to our partners is our top priority.