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Triage Specialist

Job Ref
Behavioral Health
Behavioral Health Northside

1500 N Ritter
Indianapolis, US-IN 46219
United States

Evening Job
2pm-10pm weekdays
Job Location
The Triage Specialist position is located in Indianapolis, Indiana.

Job Duties

  • The Triage Specialist assists in the coordination and care of patients seeking behavioral health services.
  • Essential function is to determine the nature and severity of the mental health problem and determine which level of care would best meet the needs of the patient and connect/refer them accordingly.
  • Two years of experience with mentally ill or chemically dependent populations
  • Knowledge of local resources and Behavioral Care Services
  • Experience in crisis triage and risk assessment preferred
Bachelor’s Degree in psychology or social work.

  • Problem solving abilities/good judgment
  • Strong interpersonal skills
  • Effective communication skills (both written and verbal)
  • Auditory skills to hear reporting by clients of their problems
  • Ability to verbally de-escalate violent /disruptive behavior
  • Diplomacy, tact, patience needed in dealing with those in accurate distress or suffering from serious mental illness
  • Knowledge of community resources and referral agencies
  • Computer skills
  • Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her area
Behavioral care, behavioral health, crisis intervention, mental health

Ranked among the nation's most integrated healthcare systems, Community Health Network is Central Indiana's leader in providing convenient access to exceptional healthcare services, where and when patients need them – in hospitals, health pavilions and doctor's offices, as well as workplaces, schools and homes. Exceptional care, simply delivered.

Community is a non-profit health system that is deeply committed to the communities we serve with more than 200 sites of care and affiliates throughout Central Indiana. Guided by our PRIIDE Values – Patients First, Relationships, Integrity, Innovation, Dedication and Excellence – our team of caregivers is committed to providing an exceptional experience with every life we touch.

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