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Supervisor Practice Operations

Job Ref
1803628
Category
Nursing & Patient Support
Job Family
Patient Service Rep/Physician Office
Department
Schedule
Full-time
Facility
Indianapolis

Indianapolis, IN
United States

Shift
Day Job
Hours
7:30am - 4:30pm
Location
The Supervisor of Practice Operations is located in Geist Indiana.

Duties
The Operation Supervisor will supervise with support of the manager. The Operations Supervisor will assist with all human resources issues for non-clinical staff including staffing, hires, terminations, recognition, retention, discipline, coaching staff, providing regular and timely performance review, creating improvement plans as needed, and help staff understand performance outcomes needed to meet overall goals and delivery of strong customer service.

Experience
5 years’ experience in a healthcare environment in the areas of front office and/or customer service, with 2 years front office supervision or lead experience, billing background desired

Education
Bachelor’s Degree Required

Skills
  • Microsoft office applications, use of practice management software, and payroll processing
  • Demonstrates a functional and technical understanding of applicable scheduling and billing software, Web-based applications, and electronic medical record technology
  • Ability to supervise diverse staff, not centralized to one location 
  • Systems thinking, ability to prioritize Demonstrated ability in communication, negotiation, creativity, flexibility and problem solving
Additional Information
The Operation Supervisor will support a busy family medicine practice inclusive of a pediatric office. 

Ranked among the nation's most integrated healthcare systems, Community Health Network is Central Indiana’s leader in providing convenient access to exceptional healthcare services, where and when patients need them – in hospitals, health pavilions and doctor’s offices, as well as workplaces, schools and homes. Exceptional care, simply delivered. 

Community is a non-profit health system that is deeply committed to the communities we serve with more than 200 sites of care and affiliates throughout Central Indiana. Guided by our PRIIDE Values – Patients First, Relationships, Integrity, Innovation, Dedication and Excellence – our team of caregivers is committed to providing an exceptional experience with every life we touch.

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