Sr Health Plan Cust Svc Assist

Job Ref
Administrative & General Support
Job Family
Customer Service
Encore Payroll
Clearvista Parkway

Clearvista Pkwy
Indianapolis, IN 46256
United States

Day Job
Monday trough Friday
8:30am to 5:00pm

Join our community
Community Health Network has an excellent opportunity available within our Encore Payroll team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.

Where you fit in

  • The Sr Health Plan Customer Service Assistant will assist providers, members and payers with information relating to benefits and member claim status
  • Responds to payer, members and provider phone calls and assists them in a timely manner by providing information or explanations
  • Works closely with other department members to streamline the inquiry/resolution process 

Your exceptional skills

  • Excellent verbal and written skills
  • Proficient in software applications including Microsoft Outlook, Access, Word and Excel
  • Understanding of health insurance and managed care
  • Knowledge of physician office billing and reimbursement
  • Ability to remain calm and objective in stressful situations
  • Ability to analyze an issue and proceed accordingly in conducting research 


Your exceptional qualifications

  • Minimum of two to three years of experience in healthcare, managed care, and/or customer service  
  • Requires experience in repricing, and provider data entry preferred
  • High school diploma or GED equivalent required
  • Associate’s degree preferred 

Your life with Community
You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements. Other benefits include:

  • Work/life balance   
  • Free ongoing training, supervision & support   
  • Outstanding opportunities for career growth   
  • Competitive compensation and excellent benefits   
  • Engaging and compassionate, culture

Apply today for immediate consideration.

Billing, customer service, physician practice, managed care, community, reimbursement, repricing

Similar Jobs

Search Careers at Community