Sr Financial Clearance Assistant

Job Ref
1903053
Category
Administrative & General Support
Job Family
Administrative / Secretarial
Department
Patient Access
Schedule
Full-time
Facility
Cancer Center South

1440 E County Line Rd
Indianapolis, IN 46227
United States

Shift
Day Job
Hours
8:30am - 5:00pm
Job Location

The Senior Financial Clearance Assistant position is located in Indianapolis, Indiana


Job Duties

• The Senior Financial Clearance Assistant is responsible for the financial clearance of oncology and hematology patients, including insurance verification, price estimation, and validation of medical necessity for certain services.
• This position will maintain a proficient understand of third-party payer regulations and guidelines for these particular services lines
• The Senior Financial Clearance Assistant will also determine benefit and coverage levels and connect patients with financial assistance resources as needed
• The Senior Financial Clearance Assistant will strive for the highest level of customer service in all encounters with patients and families


Experience

• Three or more years of work experience with insurance verification, revenue cycle functions, financial counseling, or other related healthcare area required
• Three or more years of face-to-face customer service experience
• Prior experience in a hematology/oncology setting strongly preferred


Education

High school diploma or GED equivalent required


Skills

• Knowledge of Commercial and Government coverages and insurance terminology
• Well-developed problem solving and communication skills
• Knowledge of ICD-10 and CPT codes
• Strong math aptitude
• Ability to work well under pressure in a fast paced environment
• Ability to multi-task
• Attention to detail
• Strong organization and critical thinking skills
• Maintains professional demeanor in a every level of communication
• Knowledge of Microsoft Office


Testing

Must pass pre-hire testing:
• Math (85%)
• Customer Service Testing (85%)
• Data Entry Alpha/Numeric (5500kph)


Keywords

Financial Assistance, Senior Financial Clearance Assistant, Financial Counselor

Ranked among the nation's most integrated healthcare systems, Community Health Network is Central Indiana's leader in providing convenient access to exceptional healthcare services, where and when patients need them – in hospitals, health pavilions and doctor's offices, as well as workplaces, schools and homes. Exceptional care, simply delivered.


Community is a non-profit health system that is deeply committed to the communities we serve with more than 200 sites of care and affiliates throughout Central Indiana. Guided by our PRIIDE Values – Patients First, Relationships, Integrity, Innovation, Dedication and Excellence – our team of caregivers is committed to providing an exceptional experience with every life we touch.

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