Patient Service Rep - Northpoint Pediatrics

Job Ref
Administrative & General Support
Job Family
Administrative / Secretarial
Northpoint Front Office Dept
Northpoint Pediatrics

9669 E 146th St
Suite 300
Noblesville, IN 46060
United States

Day Job
Please see hours in description below.
Join our community

Northpoint Pediatrics is looking for a full-time Patient Service Representative who enjoys working with children and their parents. See Additional Information below for facility/location information.

Where you fit in
  • The Patient Service Representative works in conjunction with providers and clinical staff to take care of patients' administrative needs
  • This position is vital to giving the patient the "Patient's First" service and treatment they deserve as soon as they walk into our facility
  • Primary responsibilities include checking in patients for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility
  • This position utilizes our electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected

Your exceptional skills
  • Must love children of all ages
  • Knowledge of medical terminology preferred
  • Strong listening and communication skills
  • Ability to work well under pressure in a fast paced environment
  • Ability to multi-task, have attention to detail, strong organization skills, and a team player
  • Written communication skills necessary for appropriate and accurate documentation
  • Demonstrates an ability to use good judgment for maintaining confidentiality
  • Strong computer skills, including experience with Intranet and Internet usage, Excel, Word, email, and web based applications

Your exceptional qualifications
  • One year of experience in a healthcare environment or a minimum of two years of experience in a customer service focused role
  • Experience with electronic medical records preferred
  • High school diploma or GED equivalent
  • Knowledge of medical terminology
  • Knowledge of medical billing

Your life with Community
You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.


Additional Information

This is a 38 hour, benefits-eligible position.

Office Hours:
Monday        8:00am - 5:00pm
Tuesday       7:00am - 7:00pm
Wednesday  7:00am - 5:00pm

Thursday      7:00am - 7:00pm
Friday           8:00am - 4:00pm

Two – 3-hour weekend clinic shifts a month

Saturday       8:00am -11:00am

Sunday         4:00pm - 7:00pm


Community Hospital North Campus

Community Pavilion Noblesville near 146th Street and SR3

Administrative, Medical Office, Front Office, Northpoint Pediatrics, Kids, Patient Service Representative, PSR, Customer Service, Receptionist

Apply today for immediate consideration

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