Patient Account Rep - HME

Job Ref
Administrative & General Support
Job Family
Customer Service
Revenue Cycle - Home Health
Home Health Fishers

9894 E 121st Street
Fishers, IN 46038
United States

Day Job
8:00am - 5:00pm
Job Location

The Patient Account Representative position is located in Fishers, Indiana

Job Duties

• The Patient Account Representative is working alongside the Home Medical Equipment Oxygen team, which is responsible for answering patient calls regarding oxygen orders, requests or questions
• This position is responsible for verifying patient insurance and demographic information, obtaining authorizations and processing delivery tickets for oxygen orders


• 2 years or more years’ experience in hospital billing and/or physician healthcare claims within a medium to large health care system
• Experience working with Medicare, Medicaid and other insurance carriers for HME, home care, hospice and/or home infusion preferred


High school diploma or GED equivalent


• Good communication skills
• Strong customer service skills
• Ability to multi-task
• Ability to analyze problems and select proper corrective action
• Must be able to work well in a fast paced environment and be able to adapt and learn quickly


Patient Accounts, customer service authorizations, insurance, claims, clerical

Ranked among the nation's most integrated healthcare systems, Community Health Network is Central Indiana's leader in providing convenient access to exceptional healthcare services, where and when patients need them – in hospitals, health pavilions and doctor's offices, as well as workplaces, schools and homes. Exceptional care, simply delivered.

Community is a non-profit health system that is deeply committed to the communities we serve with more than 200 sites of care and affiliates throughout Central Indiana. Guided by our PRIIDE Values – Patients First, Relationships, Integrity, Innovation, Dedication and Excellence – our team of caregivers is committed to providing an exceptional experience with every life we touch.

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