Patient Account Rep - Behavioral Health

Job Ref
Administrative & General Support
Job Family
Howard Behavioral Health

205 N Jackson St
Frankfort, IN 46041
United States

Day Job
9:00am - 6:00pm
Job Location

The Patient Account Representative position is located in Frankfurt, IN

Job Duties

• The Patient Account Representative is responsible for managing all aspects of accounts receivables for assigned billing service clients to assure maximum reimbursement is being received
• Collecting and verifying patient and insurance demographics, identifying patient preferences and assisting patients by scheduling appointments in a timely manner
• This position utilizes our electronic medical record system to verify and update patient demographic information


Two (2) years’ experience in a healthcare office setting preferred; general working knowledge of healthcare office billing and insurance requirements preferred


High school diploma or GED equivalent


• Strong computer skills, including experience with Intranet and Internet usage, Excel, Word, email, web based applications
• Strong customer service skills
• Knowledge of medical terminology
• Excellent written and oral communication skills

Additional Information

This position is a part-time position with the hours of 9:00am – 6:00pm Tuesday and Thursday and from 8:00am – 5:00pm on Friday


Patient Accounts, Behavioral Health, Insurance Verification

Ranked among the nation's most integrated healthcare systems, Community Health Network is Central Indiana’s leader in providing convenient access to exceptional healthcare services, where and when patients need them – in hospitals, health pavilions and doctor’s offices, as well as workplaces, schools and homes. Exceptional care, simply delivered.

Community is a non-profit health system that is deeply committed to the communities we serve with more than 200 sites of care and affiliates throughout Central Indiana. Guided by our PRIIDE Values – Patients First, Relationships, Integrity, Innovation, Dedication and Excellence – our team of caregivers is committed to providing an exceptional experience with every life we touch.

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