Patient Access Representative

Job Ref
2002962
Category
Administrative & General Support
Job Family
Administrative / Secretarial
Department
Patient Access
Schedule
Full-time
Facility
Community Hospital North

7150 Clearvista Drive
Indianapolis, IN 46256
United States

Shift
Evening Job
Hours
2:30pm - 11:00pm, with every other weekend and rotating holidays
Join our community
Community Health Network has an excellent opportunity available within our Patient Access team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.

Where you fit in
The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service. This position will be responsible for appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, checking in and out, new patient referrals, point of service collections and other duties as assigned.

Your exceptional skills
• Ability to work well under pressure in a fast pace environment
• Excellent verbal and written communication skills, including email, face-to-face patient and co-worker interactions as well as professional phone skills
• Ability to multi-task, have attention to detail, strong organization skills, and a team player
• Excellent critical thinking skills
• Proficient in data entry with multiple software applications
• Resourceful, innovative, out-of-the box thinker, ensuring timely and appropriate resolution of customer needs
• Maintains professional demeanor in every level of communications whether inter-department, customer, peer, or leadership
• Knowledge of Microsoft Office suite of products

Your exceptional qualifications
• Two years of experience in customer service or healthcare office setting preferred
• High School Diploma or GED required
• Must pass pre-hire testing (Math at 85% or higher, Customer Service at 85% or higher, and Data Entry Alpha Numeric at 5500KPH or higher)

Your life with Community
You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.

Apply today for immediate consideration.

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