Manager Patient Access

Job Ref
1905368
Category
Professional & Business Support
Job Family
Healthcare Administration
Department
Patient Access
Schedule
Full-time
Facility
Community Howard Regional Hlth

3500 South LaFountain Street
Kokomo, IN 46902
United States

Shift
Day Job
Hours
Monday - Friday
8:00am - 4:30pm
Join our community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization.

It means providing our neighbors with the best care possible, backed by state-of-the-art technology.
It means getting involved in the communities we serve through volunteer opportunities and benefit initiatives.
It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields, and to better serve our patients.
And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Job Duties
  • Under the direction of the Director, the Patient Access Manager will coordinate all aspects of Patient Access areas in a manner that ensures a Customer-focused quality conscious work climate.
  • This position is focused on interpersonal skills, data collection, ability to assess situations, and to assist the team in developing solutions to achieve excellence in customer satisfaction while ensuring the financial viability of the hospital.
  • The primary functions of this position is to provide continual assessment and feedback to all team members as well as providing data regarding quality standards set for Patient Access to management.
Your Qualifications
  • Four (4)+ years previous experience in hospital or physician office
  • Strong background in Customer Service
  • Degree in Allied Health, Business Management, or the equivalent in experience
Your Skills
  • Excellent written and verbal communication skills
  • Supervisory skills
  • General knowledge of hiring, disciplinary, and evaluation requirements
  • General knowledge of patient accounting
  • Knowledge of registration requirements
  • Computer literate
  • Working knowledge of billing/reimbursement requirements
  • Knowledge of insurance requirements (pre-certification)
  • Ability to interact well with all types of customers
  • Ability to develop and implement new processes
  • Medical terminology
Additional Information

Community Health Network embraces a servant leadership philosophy by putting the needs of patients, employees, and the community above their own. We strongly believe to provide exceptional healthcare services we need exceptional leaders. A Community leader humbly puts the needs of others first and provides focus and direction to those they have the privilege of leading. They demonstrate compassion in all interactions and are deeply invested in the growth and development of others. 

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