Manager, Case Management RN (Clinical Denials)

Job Ref
Professional & Business Support
Job Family
Healthcare Administration
Clinical Denials
Shadeland Station

Shadeland Ave
Indianapolis, IN 46256
United States

Day Job
8:00am - 4:30pm
Monday - Friday
Join our community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization.

It means providing our neighbors with the best care possible, backed by state-of-the-art technology.
It means getting involved in the communities we serve through volunteer opportunities and benefit initiatives.
It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields, and to better serve our patients.
And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Job Duties
The Manager of Case Management Demonstrates performance consistent with professional standards or practice, care, and performance, and the mission and goals of the organization.
Provides onsite leadership to assure that daily department operations function effectively and efficiently to meet the needs of all customer and regulatory groups.
The Director has empowered this role with the authority necessary to ensure the appropriate clinical outcomes and efficient, effective team process.

Your Qualifications
  • 5+ years of clinical experience in a hospital setting as an RN
  • 2+ years of leadership experience preferred
  • Graduate of an accredited school of nursing, Master’s degree preferred
  • Certification in Case Management required within 3 years of assuming the role (CCM or ACM)
  • Experience with utilization review, utilization management, denials management, clinical denials, appeals management, or case management strongly preferred
Your Skills
  • Demonstrated competency in Case Management, Utilization Review, or Appeals Management
  • Demonstrates team-building skills with accountability to the team
  • Demonstrates ability to effect change by assuming leadership roles in interdisciplinary teams and supporting the growth and development of team members
  • Evidence of willingness and ability to assume additional and/or different responsibilities
  • Demonstrates understanding of quality improvement processes at both the unit and the network level
  • Understands the relationship of individual patients, units and/or departments to the network as a whole, to facilitate achievement of optimal goals within those relationships
Additional Information

Community Health Network embraces a servant leadership philosophy by putting the needs of patients, employees, and the community above their own. We strongly believe to provide exceptional healthcare services we need exceptional leaders. A Community leader humbly puts the needs of others first and provides focus and direction to those they have the privilege of leading. They demonstrate compassion in all interactions and are deeply invested in the growth and development of others.

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