Director IT Training and Development

Job Ref
Professional & Business Support
Job Family
Information Technology
IT Solutions Training Svc
Shadeland Station

Shadeland Ave
Indianapolis, IN 46256
United States

Day Job
8:00am - 5:00pm, M-F
Job Location

The Director IT Training & Development position is located in Indianapolis, IN.

Job Duties

The Director IT Training & Development will direct the current and long-term design, planning, and implementation of training programs that align with the objectives and strategy of Community Health Network. This leader will:
  • Be a visionary – aimed at keeping us on the forefront of training technology and delivery methods.
  • Serve as a consultant to key customers regarding the design and implementation of training and e-learning.
  • Initially focus on IT training, primarily on Epic EHR (electronic health record), while looking for opportunities to partner with other groups to address gaps and tighten our current training options and delivery.
  • Mentor the training team by providing coaching and expertise to guiding them with assigned work, as well as their professional growth and careers.
This position reports to the Information Technology (IT) Vice President of Enterprise Services.


Minimum of five (5) years of management experience in training and a minimum of ten (10) years of training-related experience overall.


Bachelor’s degree in Information Technology or business-related field. Master’s degree preferred.

  • Demonstrated ability to independently manage, lead, and train the staff of a busy and complex facility with multiple business lines.
  • Excellent communication skills -- verbal, written, and (especially) active listening.
  • Proven ability to manage the intricacies and complexities of a training group and customers.
  • Ability to work in a team environment consisting of customers and co-workers.
  • Ability to work under pressure, and balance competing demands of customers and training needs.
  • Excellent organization skills.
  • Ability to develop and foster positive customer and team relationships.
  • Professional attitude, personal drive, initiative, attention to detail, commitment to excellent customer service, and strong work ethic.
  • Expert working knowledge of training programs and principles.
  • Proficient with the Microsoft Office Suite.

IT, Training & Development

Additional Information

Community Health Network embraces a servant leadership philosophy by putting the needs of patients, employees, and the community above our own. We strongly believe to provide exceptional healthcare services we need exceptional leaders. A Community leader humbly puts the needs of others first and provides focus and direction to those they have the privilege of leading. They demonstrate compassion in all interactions and are deeply invested in the growth and development of others. 

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