Business Performance Manager

Job Ref
Professional & Business Support
Job Family
Healthcare Administration
Shadeland Station

Shadeland Ave
Indianapolis, IN 46256
United States

Day Job
Monday - Friday
8:00am - 5:00pm
Join our community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization.

It means providing our neighbors with the best care possible, backed by state-of-the-art technology.
It means getting involved in the communities we serve through volunteer opportunities and benefit initiatives.
It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields, and to better serve our patients.
And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Job Duties
The Business Performance Manager:

  • Works collaboratively with product line leaders to design and execute organizational change efforts of varying size and complexity
  • Uses expertise to help spread a culture of continuous, data-driven improvement
  • Utilizes change management principles, lean processes, and other tools to focus on driving financial and operational results.
Experience in project management required. Three (3) years of healthcare leadership experience preferred. Experience with lean principles preferred. Balanced combination of strong project management, technical, and leadership skills.

Bachelor’s degree required. Master’s degree preferred.

  • Excellent communication, relationship, and analytical skills
  • Knowledge of core healthcare operational processes
  • Knowledge of quality improvement principles
  • Experience leading multiple projects using lean methodology
  • Experience in business case development and project value analysis.
  • Experience in the identification, assessment, and management of risks.
  • Ability to lead complex change initiatives.
  • Experience in strategic planning and analysis.
  • Ability to lead diverse and cross-functional team
  • Proficient in Microsoft Office (Excel, PowerPoint, Word, Visio); ability to learn other systems as required.
  • Ability to initiate, build, and maintain strategic relationships and partnerships.
  • Experience in conflict management and resolution.
  • Ability to adapt to changing environments.
Additional Information

Community Health Network embraces a servant leadership philosophy by putting the needs of patients, employees, and the community above their own. We strongly believe to provide exceptional healthcare services we need exceptional leaders. A Community leader humbly puts the needs of others first and provides focus and direction to those they have the privilege of leading. They demonstrate compassion in all interactions and are deeply invested in the growth and development of others.

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