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Patient and visitor information

Community Health Network adopts new visitor restriction policy at all hospitals

Beginning October 16, 2009, the network’s Indianapolis hospitals are limiting visits to immediate family members of patients, allowing only visitors who are 18 and older, and permitting only two visitors at a time per patient. Those who visit are asked to first check in at the information desk to be screened with a series of questions related to flu-like symptoms. Learn more

Hospitals are large and sometimes confusing places. Hopefully this information will answer some of your basic questions about Community Hospital South. We want you to be able to concentrate on what's important: your health and the health of your family and loved ones.

Address

Community Hospital South
1402 East County Line Road South
Indianapolis, IN 46227
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Map and more

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Useful phone numbers

General visiting hours

Adults and children may visit. All visitors must be free of exposure to chicken pox or other communicable diseases and free of fever. Hospitals are full of patients fighting germs. Small children and individuals who have poor immune systems should beware. Visiting children must have adult supervision at all times.

• Intensive Care Unit (ICU) and Progressive Care Unit (PCU)
  Visitation is limited to two persons at a time. Visitors are welcome at any time except between 6 a.m. to 8 a.m. and 6 p.m. to 8 p.m. Special exceptions may be discussed with the patient's nurse. A visiting adult must supervise visiting children at all times.

• Maternity
  1 p.m. to 8 p.m.

• General Surgery, all other areas
  1 p.m. to 8 p.m.
  

Parking

Parking for emergency and cardiac/cath lab patients is available in front of the emergency room. Additional parking is available behind the hospital building adjacent to Indiana Surgery Center. Free valet and shuttle service is available and there is no charge for parking.

Parking lots are maintained and monitored by Community Health Network public safety personnel.

ATM

An ATM is located in the main lobby next to the elevators.

Cafeteria and refreshments

The cafeteria is open for breakfast from 6:30 a.m. - 8:30 a.m., lunch from 11:00 a.m. - 1:30 p.m., and dinner from 5:30 p.m. - 6:30 p.m. The cafeteria is on the first floor of the hospital. In addition, there is an assortment of vending machines and nearby restaurants. If you would like to eat outside, ask a staff member for directions to find an outside location.

Jasmine Gift Shop

Located on the first floor of the hospital, Jasmine at Community Hospital South will remain open during the construction of the hospital’s new patient tower and other expanded services. In addition to flowers and other gifts for patients, the gift shop has magazines, snacks and personal care products.

Hours: Monday, Wednesday and Friday 9 a.m. to 7 p.m., Tuesday/Thursday 7:30 a.m. to 7 p.m., Saturday/Sunday 1 p.m. to 5 p.m.
Phone: 317-887-7150

Cell phones

Cell phones are allowed except in patient treatment areas as their signal could interfere with medical equipment in use.

Smoking

The hospital and the entire Community Hospital South campus are tobacco-free environments.

Smoking has been shown not only to compromise the health of those who smoke, but others who come into contact with the smoke. Therefore, in keeping with our mission to promote the health, wellness and comfort of our patients and employees, smoking is not permitted.

Overnight stays

Spouse/support partners are welcome to stay, and our rooms are designed to accommodate an overnight stay for one.

While we can accommodate overnight guests in some instances, it requires us to make some special arrangements. Please speak with the nursing staff to arrange overnight accommodations.

Who may I contact to express concerns?

Our goal is to provide excellent service. If we have not met your expectation, we want to know. Please ask for the clinical nurse manager on duty for assistance to share your concerns.