We welcome your visitors and understand how important family and loved ones are to the healing and support process when you’re in the hospital. To allow proper rest for our patients, however, please follow these guidelines:
- To promote a healing atmosphere, we ask that our visitors help us maintain a quiet atmosphere during their visits.
- Community Westview Hospital is a smoke-free campus. We ask that our visitors help us promote an atmosphere of wellness by refraining from smoking on hospital property.
- Medical and Surgical Unit
Daily, 8 a.m. to 8 p.m.
Three visitors at a time are welcome
Children under 16 must be accompanied by an adult
Two visitors are allowed 15 minute visits at 6 a.m., 11:00 a.m., 1:00 p.m., 3:00 p.m., 5:00 p.m., and 8:00 p.m.
- Senior Care
Two visitors at a time are welcome from 12 p.m. to 2 p.m. and 5 p.m. to 7 p.m. daily and 2 to 6 p.m. on weekends and holidays.
- Rehab Services
Visitors may visit as desired
A public pay phone is located near the emergency room on Unit 4.
Mail and Flowers
Community Westview Hospital volunteers will deliver any mail or flowers to your room. The mailing address for patients is:
Community Westview Hospital
3630 N. Guion Rd.
Indianapolis, IN 46222
Mail received after you have been discharged will be forwarded to your home. Outgoing mail can be given to a volunteer or any staff member to be mailed for you. Stamps can be purchased in the gift shop.
The Community Westview Hospital gift shop is owned and operated by the Community Westview Hospital Guild and staffed by hospital volunteers. Cards, gifts, sleepwear, reading materials, toiletries and other items are available. Delivery service is available by calling ext. 7140.
Community Westview Hospital offers free wireless Internet access to patients, families and visitors.
Newspapers are available in a coin-operated machines at the hospital’s ER/Admitting entrance.
We want your environment to be as clean as possible. If you have any problems with the cleanliness of your room, ask nursing personnel to contact housekeeping for you or you can call ext. 7365.
Your meal trays have been specifically prepared for you based on your physician’s orders. Special diets are often used to speed recovery. Patients may select their menu each morning. A menu will be dropped off between 8:00 a.m. and 8:30 a.m. A diet clerk is available to assist you. Patients on liquid and pureed diets do not receive menus to select. You may call room service to report food preferences, if desired.
Patient meals are served at:
Breakfast – 7:45 to 8:15 a.m.
Lunch – 11:45 a.m. to 12:15 p.m.
Dinner – 5 to 5:30 p.m.
Hospital food doesn’t always taste the same as your home-cooked meals. Sometimes the seasonings may vary or taste buds change due to your illness and/or your medications.
Please remember that hospital food is part of your treatment. However, we do believe that our food is the best hospital food in town. If you are not satisfied with your meal in some way, please call room service at ext. 7270 for immediate assistance.
Food service can assist you at the following extensions:
Room Service – 7270
Dietitians – 7271
Chef – 7269
Visitors are welcome to eat in the hospital cafeteria during the following times:
Breakfast – 6:30 to 10 a.m.
Lunch – 11 a.m. to 1 p.m.
Dinner – 4:45 to 6:15 p.m.
Note: On Saturday and Sunday, the cafeteria is not open for breakfast.
A vending area is available to purchase snacks, sandwiches and drinks and is located near the entrance to Unit 4. A machine that changes $1 and $5 bills is also available in this area. Patients should have their doctor’s permission to visit the vending area.
Sometimes being in the hospital can make people feel uncertain or frightened. You might find comfort in talking to someone about your feelings. If you would like the services of our chaplain, ask a member of our nursing staff to contact our chaplain. Cady Chapel, located near Unit 1, is open to patients and visitors for quiet meditation and prayer.
Community Westview Hospital offers certified notary public services, free of charge as schedules permit. Please contact your nurse or social worker for assistance in locating a notary public.
Social services are available tot help you and your family cope with your illness during your stay at Community Westview Hospital. Please contact a member of our nursing staff if you have an interest in this service.
Community Westview is proud of its commitment to high-quality care. Our volunteer patient representatives are trained to help you with problems and concerns that come up while you’re here. They can tend to special needs for you or your family. They are here to answer your questions or simply to listen. To contact a patient representative, call the Volunteer Department at ext. 7390.
Community Westview volunteers, distinguished by their teal-blue uniforms, are a special part of our team. Volunteers may be visiting your room during your stay to deliver mail, flowers and magazines or newspapers upon request. Volunteers also provide support services to the hospital staff and may enter your room based on their instructions. Community Westview Hospital volunteers are dedicated people from our community who give their time and energy to enhance your comfort and well-being. For more information on volunteer services, call Betty Orr at ext. 7390.
Lost and Found
If you or a visitor loses an item, call the main lobby information desk at ext. 7245 or the volunteer office at ext. 7390.
When you are medically ready, your physician will write an order for your discharge from the hospital. Community Westview Hospital’s social service department is available to assist you, should continued care be needed at discharge. Together with you and your family, referrals for continued care services will be made.
You will be discharged through the emergency room entrance, so that is where your ride needs to park to pick you up.
Several things will need to be completed prior to your actual leaving the hospital, including preparation of your discharge instructions and prescriptions. Because of the individuality of each patient’s discharge needs, your doctor will keep you informed of how long the process is expected to take. This way, you can make arrangements for your transportation accordingly. Any questions should be directed to your nurse and/or social services.
Trained hospital volunteers telephone each discharged patient to ask about their level of satisfaction with our patient services. This is your opportunity to express your opinions concerning your recent stay at Community Westview Hospital.