An excellent experience
We want you to have an excellent experience with us. Please let us know how satisfied you are. Tell us when you have had an excellent experience. When there is a problem, let us know how you feel, what you think about it and what you want. We want to work with you to resolve the problem and learn from it.
In the event that you wish to remain anonymous, you may call our concern/complaint hotline at 800-638-5071. Regardless of the communication method you use, we will respond to your concerns in a timely fashion. We do make changes to give better care.
If you have brought your concern to our attention and would like an additional resource you may always visit the Indiana State Department of Health website, or call 317-233-1325.