EAP also includes services to support managers and human resources staff. Whether you would like consultation on how to handle a disciplinary meeting with an employee, or you have an employee that has just received a cancer diagnosis and co-workers are upset and confused—we can coach you. Following is a list of services available for managers:
- Consultation: When requested, we will provide guidance for supervisors in referring employees to the program. EAP therapists will help managers develop their skills to identify employees whose job performance is impaired due to personal problems.
- Critical Incident Stress Management (CISM): A qualified therapist will provide immediate intervention for staff exposed to a catastrophic event. The CISM will be held at the most convenient and private location on-site.
- Interactive managers training: Utilizing an interactive training approach, managers will be educated on the concepts and principles of EAP to maximize the effectiveness. The training program emphasizes the rationale of EAP, identification of troubled employees, and strategy for dealing with employees whose job performance is deteriorating due to personal problems.
- Account manager: A designated point of contact is assigned to specifically serve your company in addressing your needs and questions.
For more information or to make an appointment contact EAP at 317-621-7742 or 800-543-4158.