Flu visitor restrictions
Starting Monday, December 15, due to increased flu activity in Marion County, the following temporary visitor restrictions will be implemented at Community Hospital East:
- No visitors with flu-like illness, fever or cough
- No visitors under age 18
- No visitors other than patient’s immediate family, partner, significant other or spiritual counselor
More information >>
Patients and visitors to Community Hospital East can find general information about the hospital below, including visiting hours, parking, dining options and various services. If you don't find what you're looking for, please call our general information line at 317-355-1411.
Community Hospital East
1500 North Ritter Avenue
Indianapolis, IN 46219
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General Information: 317-355-1411
Patient Information: 317-355-5411
Emergency Department: 317-355-5457
Community Surgery Center East: 317-355-7000
Patient Experience Specialist: 317-355-5300
Behavioral Care Crisis Line: 317-621-5700
Volunteer Services: 317-355-5503
Physician Referral: 800-777-7775
Office of Patient Experience: 317-621-7000
General visiting hours
Visiting hours are 6 a.m. to 9 p.m., limited to two (2) visitors at one time.
Visiting hours are designed for you to spend time with your loved ones, our patients, while ensuring that patients receive all the treatment, care and rest they need. Special circumstances may occur and visiting may be restricted, postponed or cancelled. Visiting time is dependent on patient condition and considerations for the care, privacy, dignity and safety of all patients. Visitors must be free of fever and contagious illness to prevent spreading illness to others. Children under 14 years old must have adult supervision (other than the patient) at all times.
- Maternity Services: Limited to 2-3 visitors at bedside during labor and delivery. One support person 24 hours/day. Other visitors 8 a.m. to 9 p.m.
- Special Care Nursery: Two persons at a time only as permitted by the mother. No visitors, including parents, during report or special procedures.
- ICU/PCU: No visiting between 7 to 8 a.m. and 7 to 8 p.m. during report.
- End of Life and Hospice patients: Staff will work with the family to make special allowances.
After hours visitation
- Most hospital entrances are locked from 9 p.m. to 6 a.m. Use Emergency Department doors during this time.
- Only one visitor may stay with each patient in room overnight. To protect privacy, no overnight guests will be permitted to stay with patients who are sharing a room with another patient.
- Overnight guests must be independent with their own care needs.
- Children under 18 years old are not allowed to stay overnight.
Visitor parking is free in the east parking lot and parking garage.
Valet parking is available free of charge and is available at the main entrance from 8 a.m. to 4 p.m. Tips are not required or accepted.
Send a greeting to a patient
You may send a free, personalized greeting to a patient at Community Hospital East. To send an e-card, visit eCommunity.com/message.
We are pleased to offer free tours of our maternity facilities. Please reserve a space for each person in your party by calling 800-777-7775 or register online.
An ATM is located just outside the cafeteria entrance.
Cafeteria and refreshments
The cafeteria is open from 7 a.m. to 7 p.m.
Java City—Gourmet coffees, teas, other beverages and a variety of pastries can be found at Java City in the lobby. Java City is open Monday through Thursday 7 a.m. to 4 p.m., Friday 7 a.m. to 2 p.m., closed on Saturday and Sunday.
Vending machines are available 24 hours a day across from the cafeteria’s entrance.
Gift shop and boutique
During your visit, be sure to stop by Community's original gift shop for all of your patient and family needs. Shop for unique gifts and cards, magazines, snacks, logo apparel, personal care products and more. For more information, call 317-355-5566.
- Monday through Friday - 7:30 a.m. to 6 p.m.
- Saturday - 10 a.m. to 5 p.m.
- Sunday - Closed
- Closed holidays
FigLeaf is a women’s health and specialty boutique providing services and products to women undergoing breast cancer treatment and new and expectant mothers. Each boutique has certified fitters who can assist with mastectomy bras and prosthesis fittings and also carry a vast array of cancer treatment products such as wigs, hats and scarves, skin care and pink ribbon merchandise. New and expectant moms can make FigLeaf their one-stop shop for all their nursing and infants needs as well as being professionally fit for nursing bras.
Hours: Monday through Friday, 10 a.m. to 4 p.m.
Website: Order online and learn more about our services at www.ShopFigLeaf.com.
Community's own Wellspring Pharmacy offers competitive pricing and the convenience of getting your prescription filled immediately following a physician appointment or a hospital stay. Refills are also convenient with online refill and UPS shipping available. Visit Wellspring Pharmacy >>
Hours: Monday through Friday 7 a.m. to 6 p.m.; Saturday/Sunday 9 a.m. to 1 p.m.
Home Health Medical
When you need home health supplies or personal care products for yourself or a loved one after a hospital stay or surgical procedure, Home Health Medical (powered by Community Health Network) offers high-quality, affordable home medical products that can be shipped - for FREE - right to your door. We carry a full range of top brand home medical care products. To order, visit HomeHealthMedical.com online or call 877-621-4660 or 317-621-HOME (4663).
Community Hospital East offers free wireless internet access to patients, families and visitors.
Chaplains serve by assisting patients in mobilizing their personal, spiritual resources and religious faith to progress towards health. They help to provide pastoral care, counseling and sacraments. They also assist with ethical concerns and advance directives. Contact the Community Hospital East chaplain's office at 317-355-5654.
Community Health Network libraries provide access to health information research services for patients and their families. A medical librarian's expertise is available during staffed hours.
Community Hospital East is the main library location and is staffed by librarians Monday through Friday, 8:30 a.m. to 5 p.m. If you have a specific information request, call the CHE Library at 317-355-3600. The library is located in Building 1, first floor.
Children under 18 years of age must be accompanied by a parent or guardian. Library materials may not be checked out by patients or family members.
Cell phones are allowed except in patient treatment areas as their signal could interfere with medical equipment in use.
The hospital and the entire Community Hospital East campus are tobacco-free environments.
Smoking has been shown not only to compromise the health of those who smoke, but others who come into contact with the smoke. Therefore, in keeping with our mission to promote the health, wellness and comfort of our patients and employees, smoking is not permitted.
Who may I contact to express concerns?
Our goal is to provide excellent service. If we have not met your expectations, we want to know. If you have questions about your Community experience or suggestions for making it better, please contact the Office of Patient Experience at 317-621-7000 or e-mail PatientExperience@eCommunity.com.