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Community Health Network launches transformative, comprehensive healthcare delivery model, integrating new physician group with Community hospitals

Community Health Network has launched a comprehensive new healthcare delivery model that will allow Community patients to be seamlessly connected to all of their physicians and sites of care, including Community hospitals, outpatient clinics, lab and imaging sites, emergency rooms and MedCheck locations throughout Central Indiana. Community is the first healthcare system in the market to implement such a comprehensive integrated delivery model. Full story >>

Putting patients first

At Community Physician Network, the patient comes first. Sure, it starts with building a group of dedicated primary care and specialty physicians who offer several convenient practice sites. But to actually put patients first, we share a lot more than a name.

We also share a vision.

And by “we,” we mean everyone at Community Physician Network. Doctors, nurses, billing specialists, front office staff, lab technicians, medical assistants—anyone you could possibly meet or interact with regarding your care at Community.

Our promise to you is to provide exceptional multispecialty care, and do it in a way that is easy for you and your family to navigate.

At Community Physician Network, we care about keeping you healthy. It’s our first priority.

Your health at your fingertips

As a patient of Community Physician Network, you’ll quickly learn how we work as a coordinated team to manage your health. Our physicians, nurses and office staff are all part of a single group that is committed to keeping you in the best health possible.

Aiding in our communication with each other—and, most importantly, with you—is our state-of-the-art electronic medical record. We give patients access to their health information with a special tool called MyChart.

MyChart provides a secure, electronic connection with your health information and physician office. Now you can email questions to your doctor, refill prescriptions, schedule appointments, and access important health information from your smartphone or computer.

Take a tour of MyChart >>

What type of doctor is right for me?

The physicians who are part of Community Physician Network can care for all kinds of people, including pediatric patients, adults and geriatric populations. Here’s some information about each type of physician who is part of Community Physician Network that may help you decide what type of doctor would be right for you or someone in your family.

Primary and specialty areas of care include:

  • Primary care for adults and families
  • Senior health care
  • Diabetes and endocrinology care
  • Behavioral care
  • Breast care
  • Digestive care
  • Fertility care
  • Pediatric orthopedic care
  • Pediatric surgical care
  • Colon and rectal care
  • Cancer care
  • Critical care
  • Pediatric care
  • Orthopedic care
  • Maternal fetal care
  • Surgical care
  • Bariatric care
  • Neurological and spine care
  • Pediatric digestive care
  • Pediatric development care
  • Heart and vascular care
  • Infectious disease care
  • Sleep care
  • Ear, nose and throat care

Family practice: Family practice doctors can care for patients of any age from birth through old age and are great if you want one doctor for your entire family. Some family practice doctors even deliver babies, which means that a woman could choose one doctor for all of her health care needs, as well as the rest of her family.

Pediatrics: Pediatricians specialize in the health care needs of children from birth until some time around the age of 18. If you choose this doctor for your children, you will need to choose another doctor for your own primary health care needs.

Internal Medicine: Internal medicine physicians specialize in caring for adults over the age of 18 and help to manage chronic illnesses.

Obstetrics and Gynecology: OB/GYN’s specialize in women’s health care needs related to their reproductive anatomy. They help women with everything from childbirth to menopause.

Endocrinology: Endocrinologists care for people who have diseases of their glands including diabetes, thyroid diseases, metabolic diseases and many others.

Rheumatology: Rheumatologists take care of patients with arthritis and rheumatic diseases.

Choosing a new primary care physician: Questions to ask

Before your meeting with the doctor, visit the website for the physician’s office since most websites will have a list of doctors and biographical information about each that you can review. The website should also contain location and contact information and office hours for the practice. Here are some sample questions to ask the doctor and his or her staff during a “get acquainted visit.”

Office hours and availability

  • What are the office hours? What happens if I get sick or need help when you’re not open? (Do they have 24-hour call service?)
  • What happens if I need to be seen on a day when you are busy or out of the office? (Do other doctors in the practice cover for you?)
  • What is the typical process for getting an appointment with a doctor? How long does it usually take to get an appointment?
  • Are you available over the phone during office hours? If not, is there a nurse who can answer my questions?

Lab services

  • Where are laboratory tests performed - in-office, or will I have to go to an outside laboratory? How quickly do I get the results?

Physician specialty and training

  • Do you have any special training or area of specialty?
  • To find out if the doctor has the background and training you will need, remember to ask about her or his expertise about health issues that might be of special importance to you, such as a chronic health condition that you have.

Physician patient care philosophy and process

  • What do you look for in a patient? What can I tell you about myself that can help you determine whether this might be a good fit?
  • How do you come to an agreement with patients about treatment?
  • Do you respond to calls at night or on the weekend and, if so, how quickly are calls typically returned evenings or weekends?
  • Do you make hospital rounds personally or do you use a hospitalist service?
  • Does your office use electronic medical records? If so, does it include: disease registry, electronic prescribing, electronic patient reminders, lab/imaging results, etc.
  • How will you help me manage any specialty care I may need? If I need to see a specialist about a particular problem, how do you typically coordinate the referral to a specialist? What would you expect my role to be?
  • How do you decide which specialist to recommend? Do you have access to quality information on specialists to guide the selection?
  • How much time will I usually have to spend with you during my annual physical? Will there be time to discuss concerns, treatments, health strategies etc.?
  • If I have a question about my care, who do I call? How soon will someone call me back? Who would normally call me back?

Final question for you to answer...

  • Most importantly, do you like the doctor? Do you feel that you can build a trusting relationship where you will feel comfortable sharing very personal information with her or him?

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