Patient Rights and Responsibilities

When you leave any of our hospitals, we hope you will say, "The care that I received was excellent." In order to accomplish that, we want to be sensitive to your personal values and beliefs, as well as your unique cultural, ethnic, racial, and religious identity. Equally important, we want you to help us with your care. For example, if you are experiencing any pain or discomfort, please let a doctor or nurse know so we can attempt to help.

Information about your stay is private, and is protected by state and federal laws. We work hard to respect your privacy, while at the same time complying with the laws that apply to us. In most cases, it's up to you whether we give out your information. You can ask that no information go to your family, church, synagogue, or clergy. On the other hand, your spiritual care is very important to us. If you want, we will contact your own clergy to give you religious and spiritual support. Or you may ask for one of our hospital chaplains to see you. 

We pride ourselves on "patient-focused medicine." Our doctors and nurses seek to give all of our patients the same high level of professional, personalized care that you can and should expect from us. We ask that you respect your caregivers and our other patients. And, for the dignity of all, please follow the rules of the particular facility in which you are receiving your care. Your doing so helps us as we help you.

Advance Directives

We will ask you if you have any Advance Directives when you are admitted to one of our hospitals. These are legal documents that you develop, usually before you come to one of our health care facilities. They express your wishes about the extent of health care that you want to receive. We use these in your care when you are not able to say what you want.

More about Advance Directives

Informed Participation

There are many ways that we will ask you to help us meet your health needs. We will need your complete health history; we will need to know your current symptoms; and we want your input as we develop your plan of care. You will be informed of the benefits as well as any risks of the treatment you will receive. In some special cases, a staff member might ask if you would like to be a part of a medical research study. It’s your choice to be involved or not. There will be many ways that you can help with your health care.

More about Informed Participation

Privacy Practices and HIPAA

We understand that medical information about you and your health is personal, and we are committed to protecting medical information about you. We are required by law to make sure that your Protected Health Information (PHI) is kept private and to give you a notice about our legal duties and privacy practices.

More about Privacy Practices and HIPAA

An Excellent Experience

Our overall goal is for you to have an excellent experience with Community Health Network. We encourage you to give us feedback on how we're doing.

More about An Excellent Experience