Information Desk
Hospitals are large and sometimes confusing places. Hopefully this information will answer some of your basic questions about Community Hospital North. We want you to be able to concentrate on what's important: your health and the health of your family and loved ones.
Address
Community Hospital North
7150 Clearvista Drive
Indianapolis, IN 46256
Phone Numbers
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General Information |
Patient Information |
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Emergency Department |
Indiana Surgery Center North |
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Physician Referral |
Gallery Concierge |
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Outpatient Registration |
Patient Concierge |
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Valet/Shuttle Services |
Safety/Security Issues |
Visiting Hours
Adults and children may visit. All visitors must be free of exposure to chicken pox or other communicable diseases and free of fever. Hospitals are full of patients fighting germs. Small children and individuals who have poor immune systems should beware. Visiting children must have adult supervision at all times.
- ICU/PCU
Open visiting with the exception of 7 to 8 a.m. and 7 to 8 p.m. Only two visitors allowed in the room at a time. - Inpatient Surgical Care
Open visiting - Maternity
Open visiting - Neonatal Intensive Care Unit (NICU)
All visitors must be accompanied by a parent or legal guardian of the patient. Visitation is limited to four visitors at a time. Visits may be restricted for short periods, as patient needs demand. All visiting children under 14 years of age must stop at the nurses’ station and undergo a brief health screening and temperature check before they enter the patient's room. - Pediatrics
Open visiting. One parent or parent substitute (18 years or older) may spend the night with the child.
Tours
We are pleased to offer free tours of our new maternity facilities. Please reserve a space for each person in your party by calling 800-777-7775 or register online (choose "Tour Maternity - North" from the Class or Event Title options).
Guest Relations
Patient Concierge
Each patient admitted to Community North will receive a personal visit from our patient concierge within 24-48 hours of admission.
Learn more about Patient Concierge services >>
Gallery Concierge
The Gallery Concierge is available to help hospital guests and employees with service requests and to make sure that all visitors have an exceptional experience at Community Hospital North. Your Gallery Concierge is located in the gallery entrance and assistance is available Monday through Friday from 7 a.m. to 5 p.m. To request services, please e-mail Yvonne Shinkle or call 317-621-5444. There is no fee beyond the cost of the requested services.
Feel free to contact your Gallery Concierge regarding the following:
- Magazine and newspaper delivery
- Flower orders and delivery
- Salon services (massage, pedicure, manicure, etc.)
- Postal services
- Hotel reservations and information
- Gift buying and wrapping
- Dry cleaning, alterations, shoe repair
- Miscellaneous errands (groceries, shopping and other needs)
- Notary public
- Auto detailing and services
ATM
An ATM is located just outside the east entrance of the cafeteria.
Café and Refreshments
Community gift cards are accepted at all Community Health Network retail locations.
Bamboo Café—The café is located north of the hospital's emergency department. The café is open Monday through Sunday 7 a.m. - 8 p.m. and 10 p.m. to 2 a.m.
Café Sienna—A coffee bar featuring Starbucks coffee and a variety of pastries, fruit and juice is in the walkway connector between the 7250 professional building and the hospital. It is open Monday through Thursday 7 a.m. to 4 p.m., Friday 7 a.m. to 2 p.m., and closed on Saturday and Sunday.
Vending machines are available 24 hours a day across from the cafeteria’s west entrance.
More about shops and dining at Community Health Network
Gift Shop & Boutique
Community gift cards are accepted at all Community Health Network retail locations.
Jasmine Gift Shop is located in the entrance gallery and staffed by volunteers. Jasmine carries a wide range of thoughtful and useful merchandise, including get-well gifts and cards, fresh flowers, jewelry and designer fragrances, original art by local artists, books and magazines, apparel, toys, snacks and personal care items. Jasmine is open Monday through Friday from 9 a.m. to 7 p.m. and Saturday/Sunday from 1 p.m. to 5 p.m. Call 317-621-GIFT for more information.
FigLeaf Boutique, located in the entrance gallery, specializes in sometimes hard-to-find health care items that your physician might recommend during an office visit or hospital stay. FigLeaf is open Monday through Friday 9 a.m. to 5 p.m. Visit FigLeaf on the Web or call 317-621-LEAF for more information.
More about shops and dining at Community Health Network
Pharmacy
Wellspring Pharmacy offers competitive pricing and the convenience of getting your prescription filled immediately following a physician appointment or a hospital stay. Refills are also convenient, with UPS shipping available.
More about Wellspring Pharmacy products and services
Cell Phones
Cell phones are allowed in all areas except for patient treatment areas because their signal could interfere with medical equipment in use.
Smoking
The hospital and the entire Community Hospital North campus are tobacco-free environments.
Smoking has been shown not only to compromise the health of those who smoke, but others who come into contact with the smoke. Therefore, in keeping with our mission to promote the health, wellness and comfort of our patients and employees, smoking is not permitted.
Pastoral/Spiritual Care
The Rollins Family chapel, located in the gallery, is a place open for prayer, meditation and reflection 24 hours a day, seven days a week. More about the Rollins chapel
Community Hospital North's pastoral relations department is committed to providing support services to patients, families and hospital staff, with respect to their own needs and traditions. Professionally trained chaplains are available on an individual basis to assist with pastoral/spiritual care and counseling needs. They also strive to connect individuals who desire pastoral care and other spiritual or religious interventions with their own faith leaders, rites and traditions.
To access pastoral care services, call the chaplain's office between 8 a.m. and 4:30 p.m. Monday through Friday, at 317-621-5282. Chaplains are on-call for emergencies at all other times, including on holidays.
Who may I contact to express concerns?
Our goal is to provide excellent service. If we have not met your expectation, we want to know. Please ask for the clinical nurse manager on-duty for assistance to share your concerns.