Information desk
Hospitals are large and sometimes confusing places. Hopefully this information will answer some of your basic questions about Community Hospital North. We want you to be able to concentrate on what's important: your health and the health of your family and loved ones.
Address
Community Hospital North
7150 Clearvista Drive
Indianapolis, IN 46256
Phone numbers
|
General Information |
Patient Information |
|
Emergency Department |
Indiana Surgery Center North |
|
Physician Referral |
Gallery, Guest Relations |
|
Outpatient Registration |
Patient Representative |
|
Valet/Shuttle Services |
Safety/Security Issues |
Visiting hours
Adults and children may visit. All visitors must be free of exposure to chicken pox or other communicable diseases and free of fever. Hospitals are full of patients fighting germs. Small children and individuals who have poor immune systems should beware. Visiting children must have adult supervision at all times.
- ICU/PCU
Open visiting with the exception of 7 to 9 a.m. and 7 to 9 p.m. Only two visitors allowed in the room at a time. - Inpatient Surgical Care
Open visiting - Maternity
Open visiting - Neonatal Intensive Care Unit (NICU)
All visitors must be accompanied by a parent or legal guardian of the patient. Visitation is limited to four visitors at a time. Visits may be restricted for short periods, as patient needs demand. All visiting children under 14 years of age must stop at the nurses’ station and undergo a brief health screening and temperature check before they enter the patient's room. - Pediatrics
Open visiting. One parent or parent substitute (18 years or older) may spend the night with the child.
Maternity tours
We are pleased to offer free tours of our new maternity facilities. Please reserve a space for each person in your party by calling 800-777-7775 or register online (choose "Tour Maternity - North" from the Class or Event Title options).
Guest relations
Our specially trained guest relations team is available to help you and your family during your stay at Community Hospital North. Visit the guest relations team at the information desk for assistance any time! Learn more about guest relations >>
ATM
There are two ATM locations for your convenience:
- In the gallery, by the entrances to Starbucks and FigLeaf Boutique
- Just outside the east entrance of the cafeteria
Café and refreshments
Community gift cards are accepted at all Community Health Network retail locations.
Bamboo Café—The café is located north of the hospital's emergency department. The café is open Monday through Sunday 7 a.m. to 8 p.m. and 10 p.m. to 2 a.m.
Bamboo Too—Located in the main lobby of the Indiana Surgery Center on the campus of Community Hospital North, this café opened in February 2010. Serving the culinary needs of Community Health Network employees, physicians, patients and families, Bamboo Too serves both breakfast and lunch, and carries many of the same items available at Bamboo Café at Community Hospital North. The breakfast menu features pastries, bagels and fruit, as well as a daily hot breakfast special. Lunch features sandwiches, tossed-to-order salads, soups and a daily special. Starbucks coffee is brewed, and a full line of beverages is available. The café is open Monday through Friday 6:30 a.m. to 3:30 p.m.
Starbucks—The Starbucks coffee shop in the gallery provides a complete menu of hot and cold beverages along with the food and gift items you're accustomed to finding at Starbucks.
Vending machines are available 24 hours a day across from the cafeteria’s west entrance.
Home Health Medical - supplies for after a hospital stay
When you need home health supplies or personal care products for yourself or a loved one after a hospital stay or surgical procedure, Home Health Medical (powered by Community Health Network) offers high-quality, affordable home medical products that can be shipped - for FREE - right to your door. We carry a full range of top brand home medical care products, including wound care supplies, pain management therapy, hospital beds, bed rails, pulse oximeters, blood pressure monitors, portable oxygen concentrators, rollators, walkers, manual wheelchairs, transport/companion wheelchairs, bariatric equipment, shower chairs and raised toilet seats for bath safety, weight scales, CPAP accessories, compression stockings, orthopedic supplies, exercise equipment, and other home accessibility, mobility and daily living aids for seniors, the elderly and disabled.
To order your home medical supplies or personal health items, visit HomeHealthMedical.com online or call 877-621-4660 or 317-621-HOME(4663).
Gift shop and boutique
Community gift cards are accepted at all Community Health Network retail locations.
Jasmine Gift Shop is located in the entrance gallery and staffed by volunteers. Jasmine carries specialty items, including original artwork, designer fragrances and cosmetics and fresh flowers from Palmer-Kelley Designs. Jasmine has an expanded food and beverage area plus all the old favorites, such as candy, magazines and personal care products. Jasmine’s new open, airy and customer-friendly space is 1,300 square feet, three times bigger than the previous location.
Hours: Monday through Friday, 9 a.m. to midnight; Saturday/Sunday, 10 a.m. to 5 p.m.
Phone: 317-621-GIFT (4438)
FigLeaf Boutique, located in the entrance gallery, is a women’s health and specialty boutique providing services and products to women undergoing breast cancer treatment and new and expectant mothers. Each boutique has certified fitters who can assist with mastectomy bras and prosthesis fittings and also carry a vast array of cancer treatment products such as wigs, hats and scarves, skin care and pink ribbon merchandise. New and expectant moms can make FigLeaf their one-stop shop for all their nursing and infants needs as well as being professionally fit for nursing bras.
Hours: Monday through Friday, 9 a.m. to 6 p.m.
Phone: 317-621-LEAF (5323)
Website: Order online and learn more about our services at www.ShopFigLeaf.com
More about shops and dining at Community Health Network >>
Pharmacy
Wellspring Pharmacy offers competitive pricing and the convenience of getting your prescription filled immediately following a physician appointment or a hospital stay. Refills are also convenient, with online refill now available and UPS shipping available.
More about Wellspring Pharmacy products and services >>
Cell phone policy
Cell phones are allowed in all areas except for patient treatment areas because their signal could interfere with medical equipment in use.
Smoking
The hospital and the entire Community Hospital North campus are tobacco-free environments.
Smoking has been shown not only to compromise the health of those who smoke, but others who come into contact with the smoke. Therefore, in keeping with our mission to promote the health, wellness and comfort of our patients and employees, smoking is not permitted.
Pastoral care services
The Rollins Family Chapel, located in the gallery, is a place open for prayer, meditation and reflection 24 hours a day, seven days a week. More about the Rollins Family Chapel >>
Community Hospital North's pastoral relations department is committed to providing support services to patients, families and hospital staff, with respect to their own needs and traditions. Professionally trained chaplains are available on an individual basis to assist with pastoral/spiritual care and counseling needs. They also strive to connect individuals who desire pastoral care and other spiritual or religious interventions with their own faith leaders, rites and traditions.
To access pastoral care services, call the chaplain's office between 8 a.m. and 4:30 p.m. Monday through Friday, at 317-621-5282. Chaplains are on-call for emergencies at all other times, including on holidays.
Who may I contact to express concerns?
Our goal is to provide excellent service. If we have not met your expectation, we want to know. Please ask for the clinical nurse manager on-duty for assistance to share your concerns.
