Frequently asked questions
Want to know more about MedCheck and how to use it? Check these common questions and answers. If you have other questions, feel free to call your closest MedCheck. Our phone numbers are listed on the locations and hours page.
Appointment scheduling with MedCheck WebAhead
MedCheck WebAhead is a new, free online appointment scheduling service to help you avoid wait times when you need urgent care. Use your computer or smartphone to schedule online anytime and speed up the registration process. This free service is available for all MedCheck walk-in clinic locations. Available appointments are posted for each MedCheck location in real time so you can choose one that is most convenient for you. Schedule an appointment now! (mobile site)
When should I go to an emergency department?
Major medical emergencies need the attention available 24/7 at Community Hospitals’ emergency departments. These situations might include cardiac (heart) conditions, difficulty breathing, serious head injury, spinal cord injury, severe allergic reactions, extensive second- or third-degree burns, or substance overdose. Please go to your nearest emergency department to receive care for these conditions. For home first aid information, visit eCommunity.com/FirstAid.
How much does a MedCheck visit cost?
If you have health insurance, your walk-in co-pay will be the same as a physician or specialist office co-pay. An urgent care co-pay charge is typically between the cost of a physician/specialist office visit and an emergency room visit.
How do I pay for MedCheck services?
MedCheck is a participating provider in many insurance plans, and we also accept cash, check and credit cards (Visa, MasterCard, Discover and American Express) for those who do not have insurance. You will pay the same out-of-pocket fee as you would at a physician's office. Because it is impossible to know all the benefits available under each patient’s insurance coverage, it is your responsibility to know your insurance benefits. As a provider for many insurance plans, we will be happy to file these claims for you or to provide you with the information you need to file your own insurance claim.
What if I have a doctor already?
MedCheck is perfect for when your own doctor is unavailable, and we’ll be glad to forward any information about your care at your request. We also encourage you to see your own doctor for any follow-up care. If you don’t have a doctor, call 800-777-7775 or use our online Find a Doctor tool to find one.