Making diversity work
“A diverse workplace is essential to both creativity and productivity”
Tips for making diversity work
REMEMBER that competence is shown by what people accomplish, not what they are or, usually, how they do the job. Clearly define the work to be done, and allow people to do the job in the way that suites them best.
LEARN about others. Organizations have to realize that all cultures of the world are their potential customers. In order to attract this wide variety of cultures, organizations must become multi-cultural themselves.
HONOR individual differences by treating people equitably. That doesn’t mean you treat everyone exactly the same. Remember the “right” way to deal with others is determined not by you, but by those you work with.
UNDERSTAND how your standards affect others, and apply those standards consistently with everyone.
ADJUST your outlook. Don’t focus on how others are different, but remember the many things that we all have in common.
BROADEN your problem solving. Find a way to get to know someone new with a different life or business experience. Learn new ways in which that person addresses problems.
ACCEPT the feelings of others as valid, even if you don’t share the same feelings.