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The IHAP^® Approach

How it works

When you agree to participate in IHAP, your core team members will review your health care records and prepare a personalized transition plan with specified goals. In developing your plan, the IHAP team will request input from your current primary physician, and you will have an opportunity to meet with the entire team to provide your own input regarding the plan and its goals. Finally, you and your significant other will be invited to meet with your core team members to review and, if necessary, further refine your personalized transition plan agreement.

Getting started

As a first step, you will meet with your primary advocate to:

• Review program information and answer any questions you may have
• Serve as your personal health coach to guide you through the IHAP process

If you are accepted into the program and agree to participate, you will meet with your behavioral care advocate to:

• Review your family history
• Identify stress factors in all aspects of your life

Finally, you will meet with your medical advocate to:

• Undergo a limited physical exam
• Review your health history and general physical status and symptoms

Getting more out of your health care

When you participate in IHAP:

• You are an active participant in managing your personal health
• You receive a comprehensive review of your health history
• You have health goals based on your personal health history (not a generic plan)
• You have the opportunity to move from a chronic health condition to a lifestyle that nurtures wellness
• You receive health care based on a holistic approach that takes into account all of your health care needs, not just those traditionally covered by your insurance
• You receive:
  • Benefits coverage for recommended services that are part of your transition plan agreement (including services that would not ordinarily be covered by insurance)
  • Full coverage of the cost for all recommended initial consultations and associated testing
  • No change in routine coverage for ongoing care for any diagnosis, including surgery, as normally covered by your health plan (based on the terms of coverage specified in the applicable plan summary)
  • Open and ongoing access to the members of your IHAP team

IHAP’s goal is to facilitate the healing process and promote optimum, long-term health. In this way, it presents a unique opportunity for Community Health Network to support your needs when you are coping with serious health problems, while at the same time assisting Community in maintaining an affordable health care benefit program by keeping participants and family members healthy.

IHAP is not intended to replace treatment that you may currently be receiving. Rather it is designed to provide assistance that can help you deal more efficiently with challenging or continuing health care conditions. Unlike “managed care” programs of the past, which may have attempted to limit care, IHAP’s approach typically recommends additional treatment or services if they are likely to result in improved overall health and well-being.