Community Health Network

Ranked among the nation's most integrated healthcare systems, Community Health Network is Central Indiana's leader in providing convenient access to exceptional healthcare services, where and when patients need them—in hospitals, health pavilions, workplaces, schools and homes.

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The Author is grateful to the following individuals, for their time and expertise in reviewing the triage content that has been incorporated into these protocols.

Call Center Medical Directors

  • Lee-Anne Facey-Crowther M.D., Medical Advisor, Clinidata Corporation, Toronto, Ontario, Canada
  • Susan MacLean, M.D., Medical Advisor, Clinidata Corporation, Toronto, Ontario, Canada
  • Barton Schmitt, M.D., Professor of Pediatrics, Medical Director, After-Hours Call Center Children's Hospital, Denver, CO
  • Mark Rotty M.D., Medical Director, Medical Call Center, Children’s Physician Network , Minneapolis,MN
  • Gary Setnik M.D. Chair, Emergency Medicine, Mount Auburn Hospital, Cambridge, MA. Co-Director, Division of Emergency Medicine, Harvard Medical School. Medical Director, Intellicare
  • Michael Wahl M.D., Medical Director, The Illinois Poison Center, Chicago, IL

Physicians

  • Charles Bareis, M.D., General Internist, Chief Medical Officer, MacNeal Hospital and Health Network, Berwyn, IL
  • Gregor Blix M.D., Urologic Surgeon, Medical Director Healthcare Midwest Surgery Center, Bronson Methodist Hospital and Borgess Hospital, Kalamazoo MI
  • Carolyn B. Bridges M.D. CDR, USPHS. Assoc. Director for Science (acting), Influenza Division, NCIRD (proposed) Centers for Disease Control and Prevention
  • John Brofman M.D., Pulmonologist, Medical Director of Critical Care, MacNeal Hospital and Health Network, Berwyn IL
  • Dwayne Coad M.D., Emergency Physician and Hospice Physician, Yellowknife , Northwest Territories, Canada
  • Andrew Davis M.D. MPH, General Internist, Asst. Professor of Clinical Medicine, University of Chicago Hospitals, Chicago IL
  • Kellie Flood-Shaffer M.D., Assistant Professor, Obstetrics and Gynecology, Texas Tech University, Lubbock TX
  • David Goldberg M.D., Director of Student Health, Asst. Professor of Medicine, Loyola University Medical Center, Maywood IL
  • Kenneth Heinrich M.D., Asst. Medical Director, Emergency Services, MacNeal Hospital and Health Network, Berwyn IL
  • Tony Lang, M.D., Intemist, Mercy Hospital and Medical Center, Chicago IL
  • Katherine Nolan-Watson M.D., Asst. Professor in Obstetrics and Gynecology, Loyola University Medical Center, Maywood IL
  • Roger Kaldawy M.D., Asst. Professor in Ophthalmology and Visual Sciences, Boston University School of Medicine, Boston MA
  • Edward Otten, M.D., Toxicologist, Professor of Emergency Medicine, University of Cincinatti Medical Center, Cincinatti OH
  • Greg Ozark M.D., Director, Med-Peds Residency, Loyola University Medical Center, Maywood IL
  • Paula Podrazik M.D., Geriatrician, General Internist and ED Physician, University of Chicago Hospitals, Chicago IL
  • Anna B. Reisman M.D., Assistant Professor, Department of Internal Medicine, Yale University School of Medicine, New Haven CT
  • Daniel Stone M.D. MBA, Attending Physician and Clinical Instructor, Northwestern Univ Emerg Med Residency, Chicago IL
  • Herb Sutherland, D.O., Medical Director of Emergency Department and Medical Call Center, Central Dupage Hospital, Winfield IL
  • Penny Tenzer M.D., Vice-Chair, Director of Family Medicine Residency, University of Miami Hospital and Medical School, FL
  • Diana Viravec M.D., Asst. Medical Director, Emergency Services, MacNeal Hospital and Health Network, Berwyn IL
  • Gary Wainer, D.O., Family Practice Attending, Vice-President, MacNeal Hospital and Health Network, Berwyn, IL
  • James Wilkerson M.D., Attending Pathologist, Merced Pathology Laboratory, Merced CA

Nurses

  • Mary Alexander CRNI, Chief Executive Officer, Infusion Nurses Society (INS), Editor, Journal of Infusion Nursing
    Norwood MA
  • Joanne Dedowicz RN, Director of Resource and Referral, Behavioral Health, Edwards - Linden Hospital, Naperville IL
  • Jenny DuFresne RN, Manager for Valley Connection Call Center, Santa Clara Valley Hospital, Santa Clara CA
  • Rebecca Gebhart RN MSN, Faculty, University of Phoenix AZ, Call Center Advisor, ExpertKnowledgeNetwork.com
  • Deborah Gresham RNC MSN, Clinical Nurse Specialist, Center for Women's Health Care, Miami Valley Hospital, Dayton OH
  • Valerie Grossman RN BSN CEN, Director of Medical-Surgical Services, Via Health Hospital, Rochester NY
  • Cheryl Magnusson RN BSN, Educator Coordinator, Evergreen Healthline, Evergreen Hospital Medical Center, Kirkland WA
  • Laura Mahlmeister RN PhD, Educational and Nurse Legal Consultant, L&D Nurse, Mahlmeister and Associates, San Francisco CA
  • Kelli Massaro RN, Telephone Triage Consultant, Call Center Nurse, After-Hours Call Center Children's Hospital, Denver, CO
  • Donna Matthews RN, Director of Professional and Client Services, Fonemed, St. John's, Newfoundland, Canada
  • Becky McGowan RN, Call Center Nurse and Emergency Department Nurse, MacNeal Hospital and Health Network, Berwyn IL
  • Kim McCormick RN, Telephone Triage, Home Health and Hospice Nursing, MacNeal Home Health Care, Berwyn, IL
  • Laurie Peachey RN, Clinical Practice Consultant, Clinidata Corporation, Toronto, Ontario, Canada
  • Joan Rucker RN, Perinatal and Maternal Educator, MacNeal Hospital and Health Network, Berwyn, IL
  • Beverley Tipsord-Klinkhammer RN MBA, Senior VP of Patient Services, Onslow Memorial Hospital, Jacksonville NC
  • Michelle Violette RN BScN MSc, Clinical Practice Consultant, Clinidata Corporation, London, Ontario, Canada

Dentist

  • James Discipio, DDS, LaGrange, Illinois

Behavioral Health Counselor

  • Jennifer Vitagliano MC CPC, Helpline Coordinator, Behavioral Health Services, Banner Health System Call Center

 


Author and Senior Reviewer: David A. Thompson, M.D.

Content Set: Adult HouseCalls Online

Adult HouseCalls Online

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Health and wellness shopping

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