Patient and visitor information
Hospitals are large and sometimes confusing places. We hope this information will answer some of your basic questions about Community Hospital East. We want you to be able to concentrate on what's important: your health and the health of your family and loved ones.
Community Hospital East
1500 North Ritter Avenue
Indianapolis, IN 46219
Map/Directions (direcciones en español)
Click the map below to print maps of the lower level and first floor of Community Hospital East.
Community Surgery Center East
Behavioral Care Crisis Line
Center for Interventional Radiology
Women's and Children's Services
General visiting hours
Visiting hours are designed for you to spend time with your loved ones, our patients, while ensuring that patients receive all the treatment, care and rest they need. Special circumstances may occur and visiting may be restricted, postponed or cancelled. Visiting time is dependent on patient condition and considerations for the care, privacy, dignity and safety of all patients. Visitors must be free of fever and contagious illness to prevent spreading illness to others. Children under 14 years old must have adult supervision (other than the patient) at all times.
Visiting hours are 6 a.m. to 9 p.m.
Limited to two (2) visitors at one time
- Maternity Services: Limited to 2-3 visitors at bedside during labor and delivery. One support person 24 hours/day. Other visitors 8 a.m. to 9 p.m.
- Special Care Nursery: Two persons at a time only as permitted by the mother. No visitors, including parents, during report or special procedures.
- ICU/PCU: No visiting between 7 to 8 a.m. and 7 to 8 p.m. during report.
- End of Life and Hospice patients: Staff will work with the family to make special allowances.
- Brain Injury units: Visiting from 4 to 9 p.m. unless asked to attend therapies.
After hours visitation
- Most hospital entrances are locked from 9 p.m. to 6 a.m. Use Emergency Department doors during this time.
- Only one visitor may stay with each patient in room overnight. To protect privacy, no overnight guests will be permitted to stay with patients who are sharing a room with another patient.
- Overnight guests must be independent with their own care needs.
- Children under 18 years old are not allowed to stay overnight.
Send a greeting to a patient
You may send a free, personalized greeting to a patient at Community Hospital East. To send an e-card, visit eCommunity.com/message.
Visitor parking is free in the east parking lot and parking garage.
Valet parking is available free of charge and is available at the main entrance from 8 a.m. to 4 p.m. Tips are not required or accepted.
An ATM is located just outside the cafeteria entrance.
Cafeteria and refreshments
The cafeteria is open from 7 a.m. to 7 p.m.
Java City—Gourmet coffees, teas, other beverages and a variety of pastries can be found at Java City in the lobby. Java City is open Monday through Thursday 7 a.m. to 4 p.m., Friday 7 a.m. to 2 p.m., closed on Saturday and Sunday.
Vending machines are available 24 hours a day across from the cafeteria’s entrance.
Home Health Medical
When you need home health supplies or personal care products for yourself or a loved one after a hospital stay or surgical procedure, Home Health Medical (powered by Community Health Network) offers high-quality, affordable home medical products that can be shipped - for FREE - right to your door. We carry a full range of top brand home medical care products for seniors, the elderly and disabled.
To order your home medical supplies or personal health items, visit HomeHealthMedical.com online or call 877-621-4660 or 317-621-HOME(4663).
FigLeaf is a women’s health and specialty boutique providing services and products to women undergoing breast cancer treatment and new and expectant mothers. Each boutique has certified fitters who can assist with mastectomy bras and prosthesis fittings and also carry a vast array of cancer treatment products such as wigs, hats and scarves, skin care and pink ribbon merchandise. New and expectant moms can make FigLeaf their one-stop shop for all their nursing and infants needs as well as being professionally fit for nursing bras.
Hours: Monday through Friday, 9 a.m. to 5 p.m.
Website: Order online and learn more about our services at www.ShopFigLeaf.com.
Jasmine gift shop
During your visit, be sure to stop by Community's original gift shop for all of your patient and family needs. Shop for unique gifts and cards, magazines, snacks, logo apparel, personal care products and more. For more information, call 317-355-5566.
- Monday, Wednesday, Friday - 9 a.m. to 7 p.m.
- Tuesday/Thursday - 7:30 a.m. to 7 p.m.
- Saturday/Sunday - 1 to 5 p.m.
- Closed holidays
Community's own Wellspring Pharmacy offers competitive pricing and the convenience of getting your prescription filled immediately following a physician appointment or a hospital stay. Refills are also convenient with online refill and UPS shipping available. Visit Wellspring Pharmacy >>
Chaplains serve by assisting patients in mobilizing their personal, spiritual resources and religious faith to progress towards health. They help to provide pastoral care, counseling and sacraments. They also assist with ethical concerns and advance directives. Contact the Community Hospital East chaplain's office at 317-355-5654.
Community Health Network libraries provide access to health information research services for patients and their families. A medical librarian's expertise is available during staffed hours.
Community Hospital East is the main library location and is staffed by librarians Monday through Friday, 8:30 a.m. to 5 p.m. If you have a specific information request, call the CHE Library at 317-355-3600. The library is located in Building 1, first floor.
Children under 18 years of age must be accompanied by a parent or guardian. Library materials may not be checked out by patients or family members. Satellite libraries are available at Community Hospital North and Community Hospital Anderson.
Cell phones are allowed except in patient treatment areas as their signal could interfere with medical equipment in use.
The hospital and the entire Community Hospital East campus are tobacco-free environments.
Smoking has been shown not only to compromise the health of those who smoke, but others who come into contact with the smoke. Therefore, in keeping with our mission to promote the health, wellness and comfort of our patients and employees, smoking is not permitted.
Who may I contact to express concerns?
Our goal is to provide excellent service. If we have not met your expectations, we want to know. Please ask the information desk or the clinical nurse manager on duty for assistance to share your concerns.