Home > myCommunity Card

Frequently Asked Questions

How can I get a myCommunity card?
Click here to register now >> You may also visit eCommunity.com/card and click "Sign Up".

I cannot log in to my myCommunity account. What now?
To recover your username or password, click here. Please try all possible e-mail addresses as well as the myCommunity card option (if you already have a card). If you continue to experience problems logging in, please send us an e-mail or call 800-777-7775 for further assistance.

Who do I contact for help with a myCommunity card?
Please send us an e-mail or call 800-777-7775 for further assistance.

I signed up for a myCommunity account. Why haven’t I received my card yet?
Card packets are mailed within two to four weeks from the day you sign up as a myCommunity member. If you haven’t received your card in that time, please send us an e-mail or call 800-777-7775 for further assistance.

If I (or someone I know) don't have computer or Internet access, can I still be a myCommunity member?
Yes! Please call 800-777-7775 and a Community Health Network representative will register you by phone. Or, you can ask to receive a registration packet through U.S. mail.

What discounts are available for myCommunity card holders?
Discounts are available at numerous local and national retailers. Complete list of retailers and discounts >>

What can I use a myCommunity card for at Wellspring Pharmacy?
Show your card at Wellspring Pharmacy to receive discounts on over-the-counter products and free consultations with pharmacists, nurse practitioners and Medicare Part D specialists. More about Wellspring Pharmacy >>

How do I put money on a myCommunity card?
You may add money to a card at any Community Hospital gift shop. Ask the manager for assistance.

Do myCommunity cards come loaded with money?
No, myCommunity cards do not come loaded with money.

I don’t think I have a myCommunity account. Why did I receive a card?
You have registered as a myCommunity member at some time in the past, possibly with a different e-mail address from the one you currently use. All Community Health Network employees who completed a personal wellness profile in 2007 and 2008 registered for a myCommunity account. myCommunity cards are never sent in an unsolicited manner.

Where can I use a myCommunity card for express check-in?
Express check-in at Community Regional Cancer Care is now available!

Have questions or need further assistance?
Please send us an e-mail or call 800-777-7775.